20 Davis Dr, , 94002, Belmont, US
The Leader in Trusted AI Communications RingCentral, Inc. (NYSE: RNG) is a leading global provider of cloud-based business communications and collaboration solutions that seamlessly combine phone, messaging, video meetings, events, and contact center. RingCentral empowers businesses with AI-first conversation intelligence, and unlocks rich customer and employee interactions to gain insights and accelerate business outcomes. With decades of expertise in reliable and secure cloud communications, RingCentral has earned the trust of millions of customers and thousands of partners worldwide. RingCentral Support RingCentral’s Support Team is available in various channels to meet your needs. Reach out to us by live chat, community, or online support. RingCentral University On-demand training for everyone from beginners to experts. Learn at your own pace. Free for all RingCentral customers. RingCentral Community The RingCentral Community is a great place to ask questions, learn from others, and grow your expertise. RingCentral Sales If you are interested in RingCentral products, contact our Sales Team to get the conversation started.
I have no one to call when I'm having issues with my service and I end up having to figure things out on my own. I've been having issues with my phone system but no one to ask for help. Dissatisfied customer.
I appreciate that there is a auto-responder feature on Ring Central, but the way you do pricing for text messaging is really frustrating. We are already paying for features we don't use, but we're having to pay extra for any texts over the allotment included in our package. It would be so much better if you all had an option that didn't include all of the virtual meeting bells and whistle and instead included a larger texting package option for that price.
WOWPromos.com has been using RingCentral to keep in constant contact with our clients. When our clients want SWAG, Merch, Banners, Signs, Displays, Printing or Promotional Products, they usually need it quick and on-time. RingCentral allows us to take care of their needs in the office or remotely. It's a platform that works. We're here to stay!
I have been happy with the VOIP service that Ring Central provides. I had no idea what I was getting into but a colleague of mine really likes it. I am technically challenged so I really appreciated all of the help they provided. I really like the voicemail messaging and how the message comes out as a text on my cell phone. I haven't needed service or maintenance for any problems and I've had it over a year. I did call to ask some questions and they were ready right away with answers. The only problem that I ever had was trying to get a number that would be recognizable in my area so it didn't look like I was a telemarketer calling. That isn't all Ring Central's fault it had to do with the company that I was getting the number through as it took a while. The price is great and the service has been excellent. I highly recommend it to others that are looking for an alternative to regular phone service.
Great service can’t complain will continue
Good value and a very reliable system
They banned my account after paying for a whole fxxcking year.
DO NOT GO WITH RING CENTRAL. LOOK AT THE PREVIOUS PEOPLE TALKING ABOUT HOW BAD THEY ARE. CAN NOT PORT OVER NUMBER AND SICK AND TIRED OF GETTING A CUSTOMER SUPPORT REP WHO WALKS YOU THROUGH HOW TO DO IT AND THEN 2 WEEKS LATER GET TOLD FROM A DIFFERENT REP THAT IT WAS DONE WRONG. THEN FIRE THE REP WHO IS NOT INFORMED AND ABLE TO HELP CUSTOMERS!!!!!
RingCentral application and service works the best out all the hosted phone systems we looked at. Hidden cost and lack of setup information was the biggest issue we ran in to. Over all RingCentral is a good system that works well for out company.
The customer service is excellent at Ring Central. Every time I call, I get very professional individuals who do their best to help solve my issue.
My problem was not resolved.
The representative listened and resolved my problem
Good service
Primo was very helpful and pleasant.
I only use the fax service and it has been reliable
It was okay when it worked. But they have upgraded their security settings and now I cannot get to my account without resetting all of my security settings, which I am not going to do. So haven't been able to get into for months. It has taken weeks to get a response back from Ring Central and now when they FINALLY have gotten back to me, oh sorry we are a prepaid company and therefore we don't really care that you have 8 more months on your prepaid, we aren't going to refund you any of the money that you paid to us. BE CAREFUL!! Do not fall into the trap of prepaying for a service with them that they refuse to stand behind when THEY changed their security settings to make it impossible to get to you account.
We have phoned support a couple times, but have never received a return call.
Always reliable, great service.
Good experience while using this since inception in our business
RingCentral customer service is solely directed at selling your business additional lines. Their contract locks you in not only into a term of service that autorenews without ever revisiting the needs of the business, but also into the number of lines without the flexibility to down grade if the business needs change.
