470 MacArthur Boulevard, 02532, Bourne, US
Onset makes highly accurate, reliable monitoring solutions for outdoor, indoor, water, and cold chain applications. Brands include HOBO, a name that’s now synonymous with “data logger,” and our InTemp line, for monitoring vaccines & pharmaceuticals, as well as food, in transportation and storage environments. USB, Bluetooth-enabled, and web-enabled solutions for remote monitoring feature data loggers that measure temperature, relative humidity (RH), carbon dioxide (CO2), water level, energy, soil moisture, and more. We deliver a high level of customer satisfaction and provide unlimited free technical support. Based on Cape Cod, MA, Onset has been designing and manufacturing monitoring solutions on site since the company’s founding in 1981.
I had a lot of questions before making the purchase and their sales and support teams were very responsive, helpful and informative.
Submitted a tech service request online and got a response within an hour. Worked with Elton and had an excellent experience.
Great customer service. Fast shipping, knowledgeable staff
Reliable products, very quick shipping! Thank you!
Responsive and communicative. Took responsibility for their delay and expedited shipping. HOBO loggers work great, easy set up.
My HOBO order arrived on time and everything I requested was included. All the HOBOs, software and download equipment works. I'm very satisfied and I'm happier than a hungry cat in a tuna fish factory!
Excellent customer service, fast shipping!
Little difficult getting started but after that it did exactly what i needed.
Great little data ligger
Wonderful experience and product, thanks!
The button action to activate the pendant is erratic. It takes several attempts each time I try to activate the unit. Needs improvement.
Had the items we needed at a competitive price. Did a great job helping me out when I needed to correct the order. Items we ordered arrive within days. Great service!
It's good! Thank you, Steve
Easy to use probe and software. Very happy with product.
Good!! Hope for the best Quality temperature logger device.
I like the product and service has been good
Fast and excellent service.
Très satisfait Capteurs robustes et facile à mettre en oeuvre
I received a unit that did not work out of the box. I called customer service and they were very helpful. They replaced the unit ordered with an upgraded one at no additional cost and they expedited the unit. Excellent customer service.
Quick shipping. Great product
