470 MacArthur Boulevard, 02532, Bourne, US
Onset makes highly accurate, reliable monitoring solutions for outdoor, indoor, water, and cold chain applications. Brands include HOBO, a name that’s now synonymous with “data logger,” and our InTemp line, for monitoring vaccines & pharmaceuticals, as well as food, in transportation and storage environments. USB, Bluetooth-enabled, and web-enabled solutions for remote monitoring feature data loggers that measure temperature, relative humidity (RH), carbon dioxide (CO2), water level, energy, soil moisture, and more. We deliver a high level of customer satisfaction and provide unlimited free technical support. Based on Cape Cod, MA, Onset has been designing and manufacturing monitoring solutions on site since the company’s founding in 1981.
Great customer service!
Great product. Top "buttons" hard to push. Burst function very useful. Good support and customer experience.
Eileen was very helpful in helping me determine which products I needed to meet my requirements.
Satisfactory service
Hobo's look good. Software was easy to install.
Highly recommended, very useful and precision in the temp and RH monitoring. Easy to plot and prepare csv.
I had an urgent request and you exceeded my expectations and my delivery needs.
Great products and the extra benefit of free downloadable software that can be used with most of them. Perhaps because of popularity my order was slow to ship and one of the items was back-ordered.
Easy quick and professional. We just got our newly refurbished units so I cannot attest to their quality yet but the return and replacement of these old non functioning loggers was simple and easy. And fast turn around 👍👍
Simple to setup. Very convenient.
The website is a bit clunky, but the product was as expected and it arrived in good condition.
Nice products. Onetime Delivery. Easy to install. Good Quality. Fully Satisfied :)
I'm disappointed that there is no way to highlight sections of the data and delete it. The clip feature is limited in scope and does not allow for quick and easy removal of anomalous data or trimming the front and back of the recordings.
I love the tiny lightweight loggers. Their sizes are perfect for my microcosm experiments. Works well with the software and waterproof data shuttle.
Quick Turn around time, Expedited shipping and Great costumer service by the team !!!. Thank you Onset.
I ordered 5 data loggers. I haven't set them up yet but I would like to say that I had to call several times to get information on which data loggers to buy and I received excellent help.
Bought a state logger and an inductive clamp pickup to monitor the gas valve on a boiler system so I could see actual on time. Worked perfect. I think the instructions could be more detailed....but I got it figured out. Very happy with the product.
Extremely helpful service. Quality of service, product design and ease of use are by far the best of the various water quality instruments we use.
Great customer service and a quality product.
Thank you for your help and guidance to select the product I needed.