470 MacArthur Boulevard, 02532, Bourne, US
Onset makes highly accurate, reliable monitoring solutions for outdoor, indoor, water, and cold chain applications. Brands include HOBO, a name that’s now synonymous with “data logger,” and our InTemp line, for monitoring vaccines & pharmaceuticals, as well as food, in transportation and storage environments. USB, Bluetooth-enabled, and web-enabled solutions for remote monitoring feature data loggers that measure temperature, relative humidity (RH), carbon dioxide (CO2), water level, energy, soil moisture, and more. We deliver a high level of customer satisfaction and provide unlimited free technical support. Based on Cape Cod, MA, Onset has been designing and manufacturing monitoring solutions on site since the company’s founding in 1981.
Equipment works as described. Software is easy to use too.
Good service
honest and fast transaction.
The software downloaded is a 30 day trial. Not sure if I can reload at end of period to analyze my data which will take 6 months to collect although I have a second PC not loaded if that proves to be a problem. I do understand the permanent version of hoboware is is a good buy if you are a serious data collector.These hobo loggers are good but not cheap for a casual user like me. If possible maybe a rudimentary dumbed down of hoboware outputting a .CSV transfer to Excel spreadsheet. After all Hoboware is not really useful except for use with the hobo dataloggers.
Outstanding Service. Fair Prices and Fast Shipping
Great product!!
Very good customer service and shipping, thank you.
item recieved missing parts
Overall the loggers work great. Love the way the bluetooth can be disabled so they can't be tampered with when used in a public place. HoboMobile app is excellent. On my wishlist: - Being able to re-start the loggers after a pushbutton stop (the 4-channel UXM-120 can do this) - A different color or blink pattern for the LED's to know if they are actively recording or are awaiting a start command (again, the UXM-120 is clear on the current mode) - Use a battery I can find at any corner store. The 2/3-AA Lithium is expensive and hard to find. Would much prefer a CR123, or 9V, or even a Lithium AAA like, ahem, the UXM-120 (sensing a theme here?)
Hobo temp logger does exactly what it’s supposed to. Great product so far
The equipment at onset works very well and the people are knowledgeable and courteous.
Great products and customer service was very helpful to make sure I ordered everything I needed for my project. They were able to answer and address all my questions and concerns I had. We continue to buy there products.
We've used Onset logging equipment for years. Excellent equipment and excellent customer service. Thank you!
Nice price, fast shipment and super service. What more can you ask for
As a data logger works great, software for analysis of data needs a little work
Everything was as advertised and shipped quickly
Great service.
Purchased one of the new MX gateways. I could not get the device to start up. And when I attempted to reach Tech Support (5 calls over two days) the phone system cut me off twice, and the message center failed to take my recording once. I'm still attempting to reach tech support and hoping that this set of failures does not indicate that the company has been sold or that all the competent people I knew so well have left.
These are good instruments.
Onset products are easy to use, versatile and accurate. The company continues to innovate and stay on top of current trends and capabilities.