RM1701A, Pengdu Mansion, 126 Nanguang Rd, Nanshan, 518000, Shenzhen, HK
Love their products
I’m impressed! The meticulous packaging was my first real impression. It’s easy to fool with marketing, but when the package arrived and I began unboxing, I knew why this company held its excellent reputation. Meticulous. The YouTube video made assembly easy and helped me learn from the beginning about the machine. I am ecstatic to have such an amazing tool at my fingertips! At an affordable price!!
I haven't gotten it yet.
The agent Amelia very helpful and nice, I has many questions ask her, she responded every time, the delivery went smooth, 1 week I got the machine, and lower price, I am very happy so far, I never buy anything from Mychway before but I definitely trust this company and buy more if I need in the future.
My problem got solved fast. So happy with the service. You all are amazing, Thank you!
Il n’y a pas de traduction en français c’est très compliqué pour moi
Customer Service was prompt and helpful. A good resource!
Customer service was A+. I had to reach out because I received my machine right away but not the facial gel. Amelia was quick to respond and answer any questions I had and let me know she was there to help. This is the first time I ordered from Mychway and so far I am happy with how quickly the machine was delivered. I am excited to use the S-shape Aristorm cavitation machine and looking forward to seeing the results.
Customer service Amelia, was amazing! Best customer service I’ve had thus far and I mean that. Miya was Also v good with her follow up with me ..I would definitely refer and be with you guys ..thank you
My product wasn’t working, after contacting support I was working with Amelia. Very professional, fast responding and really nice person. I was very happy I could work with her. Awaiting now my new machine that should be delivered today. Thank you again Amelia for all your help. Anna.
My initial order had a machine had a defect. Amelia was able to work with me to return the initial machine and I received a replacement. Amelia was great at communicating and helped make everything right.
Amelia has helped me so much when one of my suction cords broke and also when I thought my package wasn’t delivered. One package did get lost in the mail but it was because it was liquid gel. I got my refund back for it. The machines are good. Shipped pretty fast as well.
It is easy to move around on your web site. Great products that I can attest to, as a customer. I am a new Salon owner with a grand opening coming very soon. I plan to use just your products! I am excited to say!
They were very responsive regarding my order and i love the product!
I purchased a machine today and Bank Of America declined the charge because it was outside of the USA and then PayPal authorized the charge. The charge did go through successfully and I did not receive a confirmation email from the company. I tried to call and chat but they were offline. Awaiting an email response.-Thank you for excellent customer service and timely response.
Great customer support..
Great and fast experience. Will purchase from them again. Nice follow up
Easy, fast and consistently courteous.
I bought the wrong machine which they allowed me to return and gave me a fast refund when they received it back. I'm buying an upgraded machine from them as a repeat customer. Great machines, great customer service.
Receiving my equipment was fast as well as easy to assemble highly recommend, Thank you so much!