RM1701A, Pengdu Mansion, 126 Nanguang Rd, Nanshan, 518000, Shenzhen, HK
I recently ordered a machine with Jassica,she was so helpful and so quick at responding and answered all my questions. There was no pressure into buying just very friendly and gave me all the information to help me to decide which machine to buy. Thankyou so much
I had very fast shipping and great customer service with my first time order. I will continue to use mychway for my future purchases. Thank you!
My experience with this company has been nothing short of amazing so far. Their customer service is beyond 5 stars. I find it surprising when I read some of the reviews regarding customer service. They’ve gone above & beyond to make sure that everything is alright for me. I’ll definitely be ordering from them again.
Communication is very good, my order shipped fast, they even checked to make sure product has arrived & if I like it. I definitely will be purchasing again!
I have been awaiting a response from the company on the damaged hose that came with my new machine and I received no response after 4 days.
I was working with a woman names Susan, who had excellent communication. I ordered my item on a Friday & received the following Wednesday. I had very immediate responses & received my item earlier than expected. I am very happy with my experience.
Thank you! Everything is great, we got our new machine and shipping was super fast!! I have it all set up and already using it on clients.
I received a used, cracked, scratched and defective machine!!! I couldn't even use it on my first attempt!! Replying to Reply!!: you keep going in circles I have provided pictures and videos of the machine you sent to me and in fact it is cracked and scratched defective and used! You and your team keep going in circles with me to remove the plastic, I keep saying I already removed the plastic and I sent a video showing that and showing the damages!! Yet still going in circles with your team! Why are you all ignoring the facts!!
Good service
I am waiting for tracking on a electroportation $49 device I ordered last week, I need the FDA paperwork to show the health inspector in Texas, they require it of salons in Texas. I sent message through chat, Instagram and Facebook and through the MyChWay website.
Amazing Customer Service! The machine arrived in 2days… Sandra is very communicative and replies to my questions right away:)) highly recommend ❤️❤️
Sandra has amazing customer service!! The company shipped my equipment in a timely manner and kept me updated the whole time. I will definitely order again from the company because of the prompt response and shipping. I will be back with another review for the equipment purchase. Hopefully it works well!
Didn't get my order!!
Hice un pedido el cual aún no recibo el número de tracking number . He escrito varías veces a Selina’s y aún no recibo respuesta
Excellent customer service, thanks Jessica!
Beautiful service, fast delivery, nice comunicación, beautiful people, Ian very happy to receive my device very fast and beautiful.
Sandra very nice person very helpful oriented my machine was delivered with in a week in perfect condition I will order again from her thank you
Communication Was Great My Machine Arrived SUPER QUICK I Ordered On Friday It Shipped Out On Tuesday and It Was Delivered Thursday Morning!! Everything Was Package Great. I Will Definitely Order From Mychway Again!
I am so impressed with myCHway! I received my order so fast and how they keep you updated with your order status and information regarding your device.. they went above and beyond. I have not experienced this kind of off the charts outstanding customer services I think ever! I love what I purchased and I could not be more happy. I highly recommend them and I look forward in doing business with them again. Happy Customer :)