Company Details

My order was received extremely fast and their communication with me was excellent. I am definitely going to buy more supplies from this company and I recommend anyone needing great service to shop here.

I don’t even know where to start lol i love both of my machines i ordered an have been seeing results already. Plus amelia is the best rep to help if you don’t know how to operate the machines. I will definitely be ordering more only on this site.

Customer service A class... came in perfect condition and so far the machine seem to be working just fine... thank you mychway!! IM EXCITED TO SEE HOW WELL IT WORKS!!

Excellent products and service! I am confident and happy with this company.

I just received it 1 week ago, it was a RF wand. The size is ok, I feel it a little big for the eye zone though. It comes with instructions which are very useful, but I watched several tutorials about the multiple options use. What I noticed is that the products (face creams, lotions) are absorbed so fast and I need to put more, otherwise the heat starts to be feeling uncomfortably, I tried it morning and night and my skin felt very dry, so I better try not daily and with a specific gel. eye puffiness is my issue, but as I felt it so hot, I will try with the gel too. Customer service is 24/7 available, they are kind and committed to solve any prob. I will probably approach to Mychway for more details on the use to get the best results

I bought a hydrofracial machine, unfortunately one of the handle came in defective. I contacted the customer service department and they got in contact with me immediately and sent me a new handle and it worked perfectly!! I am so happy with my hydrofacial machine .. thank you for the great service.

The shipping was so fast and i have really good communication with them..

I received the machine within a week from purchase. Customer care has been helpful to send the manual and instructional link right away since it didn’t come with the unit. So far the machine works very well and very easy to manage.

Customer Service was very helpful and prompt when I had to cancel an order that I made in error.

I ordered my machine but wasn't able to use it for at least 10 days because I was waiting on the proper conductor solution that I ordered so use it with. I noticed that the timer button to reduce the time was not properly working. I inform the company and they took care of it immediately by sending me another unit and it arrived in time for me to start my body sculpting class September 4th. They were kind people and they handle the situation quick and easy. Because of that I truly appreciate it and that's the reason that I am giving them five stars. Because they handle business with me in a great manner I have now placed a order for another machine but different. I had a great sales representative and distributor. If you're starting out body sculpting they have a lot of good products for beginners. As long as we keep a great business relationship when I decide to open my professional shop I will also place my order with this company. They have some really good prices and some good people working for them.

I have had a great experience! Any questions that I have or concerns are answered right away. Thank you for making my purchase a wonderful experience

Amelia was incredibly helpful and patient. She went above and beyond to resolve my issue. Amelia provided excellent service. Highly recommend!

I love how they answer all your questions. There very professional I love this company moving forward I'm buying all my machines from mychway.

Great customer service. I had a problem with one of the connector ports and they replaced the machine. Working with Amelia has been great.

Top company with excellent customer care. I purchased the S Wave RF & Cavitation machine from mychway. The whole process from ordering to receiving the machine was easy. The customer care provided is outstanding. Vary kindly helped me with any questions I had throughout the whole process and in a very friendly and timely manner. Such a lovely person to deal with. All questions answered and help to choose the correct machine, a follow up on delivery and then again when I received the parcel. I was also sent videos on how to set up and use the machine. I would highly recommend this company to anyone looking for good machines and excellent customer service. I will certainly purchase from here again in the future. Thank you Vary for a lovely shopping experience ✨

Email communication for the unit has been easy and quick. I have only used the machine once, so I can not really tell if it works. However it would be great if there was some kind of explanation about different types of gel to use. Through all my research, I’m finding that you should use a thicker gel for the RF, like glycerin, instead of ultrasonic gel. And what type of oil gets used when doing the massage portion of the tutorials for say the face? I will say the machine came sooner than expected, so that was great. One of the screw holes stripped very quickly (the one where the Bio LED light goes), although it would be beneficial I think if the video showed you exactly which screws to place here beforehand.

I had an issue with a machine that I bought. I needed a part so I sent a message. Within minutes Vary who was amazing in customer service responded. Not only did they send me another part very quickly within a few days, but they did not charge me for it. I had a great experience and this is my second machine that works very well. I will always be a dedicated customer. Thank you so much!

It’s been a great experience thus far. Microcurrent/led device and gel came separately but very quickly. Customer service/communication has been good. And machine is in working order. I’ve only used it twice so I can’t speak to the results as of yet but have high hopes.

This is my second time ordering through this company, they fave exceeded my expectations with the items I ordered and the incredible customer service. They are fast at replying and have always ensured my questions are answered. One thing I was extremely thankful for was that the manuals were sent to me in English and I also wanted it in Spanish and they didn't hesitate to send it over that same day. Thank you for making my shopping experience free from stress and showing me professionalism. 🙏 and yes, I will keep coming back. Amelia in customer service thank you so much for keeping me updated with my order every step of the way. Thank you. 😊

Great customer service. My machine came very fast. The machine is fantastic and easy to understand. Thank you! And will be purchasing more in the future from you 😊