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I bought a brushcutter online and the process was straightforward. The machine arrived within 24 hours as stated on their website.. I assembled the machine and within 15 minutes there was a problem because the casing had slipped off the vibration springs. It was a production error. I rang Mitox who were helpful and put me through to their dealer in KIdlington. He refused to help as it was a warranty case, was rude and I certainly will not be buying from him in the future. I rang Mitox and gave me a second dealer in Witney. He was polite and politely said because I did not buy the machine from him he would not touch it. I rang Mitox and Andy in technical support was very helpful. We boxed up the machine, Fedex picked it up on a Friday and delivered it back on the Tuesday. Hopefully problem solved. I guess the moral is to always deal with the organ grinder never his monkey!

Just purchased a mitox mt28. Must say, for the price, I am very impressed. Packaged very well, does look very good quality whilst unwrapping. Easy to assemble and started with no problems. Engine runs very smoothly and responsive, unlike my cheap old multi tool. Strimmer works well, as does the hedge trimmer. Gearbox is a tad noisy but seems to work fine. It is slightly heavy, but didn’t really cause me any problems.

Very happy with my mitox 280bvx blower and 460uvx brushcutter. Delivery was quick.

Great service no complaints at all.

Excellent service and got the item delivered really fast. I bought a Which? recommended petrol leaf blower/vacuum along with some accessories. The only issue that I faced was that many accessories were out of stock which makes our job hard as a customer to buy it from elsewhere. Otherwise overall a good experience. However, I am yet to assemble and use the product.

I was very impressed with the service from Mitox. This is my brand of choice due to reliability when I needed to replace my brushcutter of some 10 years. The model selected was a very competitive price and delivery was easily arranged The item arrived promptly and was easy to assemble. Great service all round.

Excellent value for money perfect

Easy to order on line - kept me updated regularly with the delivery process and arrived on time

All good. No issues

I bought a Mitox 650DX Petrol Hedge Trimmer just under 2 years ago thinking that it would be worth spending a little bit more money than going for an own-brand machine from one of the big retailers. Since then I have had the primer plunger, fuel pipes and carb all replaced, twice (£60+ a time) and even then it is a real effort to start (make sure you start the process an hour before you actually want to cut anything). My other tools are all own-brand, all start first time, don't need to be mollycoddled when storing and starting. I have just given up with the machine now that the piece of plastic which attaches the starter cord to the engine has sheared. I will be giving this back to my local garden tools shop as I refuse to throw any more money at it.

Robust tool, bit on the heavy side but works well

very pleased with my strimmer and service

Quick delivery in these times, done the job nicely.

Very good good product

Just purchased a new 4 in 1 Mitox garden tool and used the hedge trrimmer part of the tool for the first time today. After starting without any issues initially, the engine cut out after a few minutes at least 30 times in the 2 hour period that I used it. A neighbour has had his 4 in 1 tool for around 9 months and I've just learnt that he's experieced the same problem. Also, having reviewed this problem, it would seem that the engine failure is a recurring theme. I am far from happy with this product which doesn't seem fit for purpose!

I bought this direct and delivery was very expeditious even during Covid. My first experience with other than light domestic electric tools. First impression of construction - not adequate if you want to use for day(s) a week but adequate for a few hours every few weeks around my wifes field (medium domestic?). Fired up with brush cutter and went through brambles behind stables ok but steep learning curve to a novice! Can't give five stars as I found the manual lacked clarity on head assembly - it was there but I had to think about it. I've seen many worse manuals though and look forward to seeing how we get on in future!

Able to buy online, delivery time good, especially with the coved 19 lockdown Many thanks

Had the Mitox 26 MT for 2 years and have consistently had problems with the motor. Will run for a few minutes then dies. Had it serviced twice and had to replace the pull start mechanism 3 times at a cost of approx. £75 for the parts and £100 for the services. The pull start has broken again and looking at alternatives as the repair costs keep mounting. The accessories are fine but the engine a disaster.

Got a leaf blower Sp26 select last August which worked ok at first although took a few minutes to warm up and get going but worked good after that probably used 1-2 times a week by the end of October it had got to the stage it was taking 10-15 mins to warm up and get going though it may have been cold weather ,but now may 2020 it will not tick over unless on full choke And just cuts out if you try to turn choke off had a similar issue with a strummer which was purchased around the same time is this issue that can be fixed?? I’ve always been loyal to a good company product but would be weary to recommend to a friend .....

I bought a Mitox petrol leaf blower 4 years ago and it's been so trouble free and easy to start, I'm going to get rid of my troublesome petrol strimmer (another brand) and am going ro replace it with a Mitox one. I'm impressed with the build quality - end of.