250 Northern Ave, 3rd Floor, 02210, Boston, US
About Us: As stated by Speedtest.net, Hotspot Shield is the World's Fastest VPN Awards Winner, Hotspot Shield performed the fastest in both local and international testing. Our service helps millions of global online users who want privacy protection and access to IP-restricted content by offering fast and dependable service for their desktop, laptop, and/or mobile devices. We are unique because we offer unlimited bandwidth and over 500 servers across 115+ countries. Key Benefits: Data Encrytion Hotspot Shield uses cutting-edge military-grade security and 256-bit AES encryption to ensure your data is protected, even when connected to unsecured public WiFi hotspots. Online Anonymity and Hidden IP Hotspot Shield hides your IP address, activity, and location from all websites and online services to ensure your anonymity and protect your privacy. Hotspot Shield never tracks, logs, or stores your personally identifiable information, including your IP address. Access to Online Content Hotspot Shield VPN blocks third-party tracking to give you unrestricted access to sites like Facebook, Snapchat, YouTube, Skype, and any site or service that may be censored or blocked according to geolocation or online activity. With unlimited bandwidth, you can access all your favorite content — like games, live sports, and streaming sites — from any device, anywhere— at blazing-fast speeds. Stream and download your favorite movies and shows worldwide on Netflix, YouTube, Prime, Disney+, and more. 45-day Money Back Guarantee: Your satisfaction is our top priority. If you decide during the first 45 days, that our service is not the product for you, we'll refund your subscription fees in full.
Problème VPN résolu rapidement
After one year of using hotspot shield I was happy, until last two weeks where I paid by accident 2 times for subscription. I sent a refund request so the take away my premium account but I never get the money back. In the meantime I paid for another premium and I get it for exactly 1 week. Today they turn it off. So they stole from me over 30 pounds and I get one week of a premium service.
I was initially having issues connecting on my Windows 11 Surface Pro X (ARM64) PC. The team is extremely responsive, patience and helped resolved quickly. Highly recommended. A++++++++++++++++++++++
The guys were very helpful and sorted out my installation issue in a jiffy 10/10
Top service and rapid respond
Helpful professionals, ready to assist you fast over the issue. Highly recommended software!
Assistance de Hotspot Shield rapide , efficace !
I have been a customer for several years and have always been happy with Hotspotshield. On the odd occasion I have had a technical question for them I receive a comprehensive and speedy response. Would recommend.
So far the VPN is pretty fast. The support and technical team are quite fast in response to solve my connection issue. Very good follow up service to make sure we have good connection with Hotspot Shield VPN. Loved it!
Had an issue with my account telling me I had only basic when I know I enrolled in premium. Contacted customer support and they got back to me within a couple of hours and let me know I was signing on with the wrong account id. Duh. User error. But issue resolved thanks to a very speedy response and I am back in business.
I found linking Hot Shield to my Dashlane account confusing. But the customer support was excellent.
I love this product. I've used other apps like this in the past and they always slowed down my browser. Hotspot shield is fast. I've had some issues with my subscription, but customer service was on top of it both times. My only complaint is that it stays active unless you turn it off, so if you don't and you shut your computer down restarting it leaves the app still on. It isn't that bad, but I can forget that it is on.
I love that the live agent is always available and that they are always quick in helping me.
I had a problem getting to use UltraVPN on my new iMac. The support staff responded to my request amazingly swiftly and the problem was sorted in a jiffy. This has been my experience whenever I've encountered any problem - which I should say is a rare occurrence. Many thanks to the support team!
The support was great, they walked me through many solutions and at last helped me solve my problem.
Again, I love to talk with the Support Team. Thank you so much for this experience.
My internet was super slow using the VPN. Without the VPN, it was 50 mbps, and with the VPN, it was only 1,5 mpbs. I contacted the team and the responds were fast and helpful. Though I need to go through several processes, eventually it solved. My internet now is around 40 mbps. Thank you Hotspot Shield support team!
Tristan D was a pleasure to deal and very helpful with my concerns. If I ever need a VPN again I'll definitely be in contact with Hotspot Shield. Hopefully I get to deal with Tristan D if the need arises.
Helped me immediately. Thanks
I've always had a great experience with Hotspot Shield. I've been working with them for few years and I was able to connect on multiple locations via their platform. It is very practical.