Company Details

Me and my partner went into the Caerphilly branch just for a look around and we found a table we loved, and Tom was amazing kept us informed and put us at ease, ended up having a lovely chat with him in general. 10/10 his service skills are commendable. Thank you Tom!!

We went to the Newport store today, second visit in 4 days, as the service that we had was great, so we went back! Andrew Lynne looked after us on both occasions and he was very helpful and knowledgeable about their stock. Highly recommended taking a look.

Really good selection of furniture, really good friendly service from Eddie, so glad I went into FW homestores than many other furniture places around Newport and Cardiff

I went to the Barnstaple store today and bought a sofa, I was served by Martin, he was very helpful, the service I received was excellent.

The gentleman in your Newport store, called Eddie was very helpful and polite without being over bearing. I will be back again.

Very welcoming, happy to help us when we were ready and had a brilliant sofa for a good price. Offered a drink and my son was offered popcorn.

Andrew the salesman was great lots of useful advice and information.price was very competitive.will recommend to friends,family and colleagues

Great friendly staff, Tom was a pleasure from the moment we stepped into store.

Lovely warm welcome from the team who were there on the day, not pushy and didn't follow us around like some other similar stores do but felt like they had the right mix if being around and knowledgeable when we needed some information but stood back to let us shop. Sharon was absolutely lovely and very helpful. She's a real asset to the team and sorted our purchase out seamlessly - couldn't have done more for us. Great experience. Thank you

Bought a Kingsize bed set from Martin today at the Barnstaple branch, all I have to say is what fantastic customer service and I’ll definitely be back again. 5 stars!

Tom at Caerphilly was brilliant. We were at a crossroads and he eased us into picking the right sofa.

My partner and I had a wonderful experience in the Newport (South Wales) store, buying a dining table and bench for our first home. Tracy provided fantastic customer service and explained everything thoroughly for us. They have a great display of furnishings, and will no doubt be back in the future. Couldn't recommend enough!!

Friendly and knowledgeable staff, loads of quality stock to choose from... very relaxing! Went looking for a couple of settee's and a bed. We approached a member of staff (Andrew) and asked him if he could point us in the right direction for the specific type of settee's we were looking for. Once he directed us to various examples, he left us alone to decide which ones we were interested in. No "hard sell" whatsoever and he was on hand if we had any questions. We felt very comfortable in the store and we ended up purchasing everything we came in for. Thoroughly recommended!!

Sharron was great, really helpful wandering around the store with me to find a colour for a sofa that doesn't exist yet! Really helpful with the ordering process of my dining furniture and the delivery details. Would definitely recommend and use again!

Tom at Caerphilly was very friendly and knowledgeable. He was helpful, without being pushy.

Eddie was very informative and helpful, in choosing our new sofas

First time I’ve used the store in Barnstaple. David with another gentleman made the visit very worth while. Lots of items I liked on the shop floor and will definitely be back to source furniture we will need for a dining area in a kitchen extension. Anne.

Bought some new bedroom furniture, found the staff really helpful; informative without being pushy. Got a great deal sorted out by David, one of the salesmen.

Great service. Really pleased with purchase and service from Tom.

Went to Barnstaple store and had PaulJ look after us.Great customer service especially as I took a while to decide which sofa and which material I wanted!