Company

FW Homestores

Riverside Road, EX311QN, Barnstaple, GB

About FW Homestores

FW Homestores is an independent furniture retailer specialising in sofas, dining and bedroom furnishings across the South West and Wales.

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Mr Gary 08 October 2024, 00:58

The man who helped us Paul Edward’s was so helpful me and my wife we would like to thank him very much

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Jason Dowling 07 October 2024, 21:31

Andrew was a great help managed to get our chairs for this week Explained the benefits of the fabric protection insurance with no hard sell or pressure

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Natalie 06 October 2024, 20:30

Great experience with Tom at the caerphilly branch. Excellent customer service 👏

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Belinda Williams 06 October 2024, 19:59

Tom was very helpful, very nice young man. He made the whole experience easy. Answered every question I had. Got everything I wanted.

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Miss Jessica 06 October 2024, 16:14

After visiting the store a number of times to decide on a sofa, we always felt so welcomed and David the salesman who we saw on every visit went above and beyond to help us decide on the sofa of our choice. With even loaning us a sofa as we have nothing to sit on moving into a new property until our new one is delivered. We would highly recommend FW Homestores Barnstaple for anyone looking at buying high quality furniture at affordable prices for their home with fantastic customer service. Thank you David will be visiting again soon!

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A C 05 October 2024, 23:44

Andrew was a great help and very accommodating throughout resulting in the sale.

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Chloe Jones 05 October 2024, 22:20

Such an easy and quick experience when buying a sofa, so many varieties, lots of designs and colours to pick from. David was great and the service was brilliant.

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Wendy Andrews 05 October 2024, 13:24

Two weeks on, was told I would be contacted when they had been in contact with supplier. Have heard nothing 6 months from ordering-half a wardrobe in my bedroom unbelievable!

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Lee hapgood 03 October 2024, 00:50

We visited the Caerphilly store and immediately saw a sofa that we liked. The advisor at the store, Sharon, came over and gave us all the information regarding purchase and delivery. We were also able to look at another sofa that had the same material and colour to compare. Sharon was really helpful and polite and this made our decision really easy. A great experience which resulted in a purchase so we would definitely recommend a visit.

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David 03 October 2024, 00:38

On arriving at the store we were welcomed by Tom who was very friendly and welcome us to have a look around in our own time and he was there if we needed any help or questions. In store is a great range of items of great design quality and price On choosing and placing our order Tom was very helpful and informative a very pleasant person. All information was relayed in a friendly and knowledgeable manner

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barry murfitt 02 October 2024, 22:10

The service at the store was brilliant. The very helpful assistant Paul Jesney at the Barnstable store helped with every question we had. I would definitely recommend purchasing a sofa from here. On top af all that the price we paid is excellent too.

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Clare 02 October 2024, 00:23

The gentleman Paul at the Barnstaple store was very helpful gave us space to think, he didn’t push us into a decision straight away. Very knowledgeable about the products. Will be back to buy a bedroom set in the new year.

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Lindsey Turner 01 October 2024, 04:49

I went in with no idea what I wanted. Started looking and Paul Wheeler explained the layout of the store, asked if we wanted help or were happy to browse. Found what I wanted quickly, and oh wow the Metro sofa is comfy!! Paul went through the details, colour, delivery etc and we put in the order. I would definitely recommend FW Homestores in Barnstaple and Paul was so helpful. Dad got coffee and I got popcorn and new sofas.

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Stephen Ford 30 September 2024, 23:55

The Barnstaple F W Homestores is well laid out with an extensive range of good quality furniture and bedding.But the best thing about it is the helpful and knowledgable staff,Paul J in particular helped us to find the best mattress to suite our needs.Very happy with the service and the product.

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Jimmy Morgan 30 September 2024, 22:33

David recently sold us a sofa, his knowledge was first class and he ensured we got a sofa that was perfect for our needs. Would highly recommend him.

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janine morgan 30 September 2024, 22:25

Walked into the Barnstaple store. David was outstanding in his delivery of customer services. He truly supported us and was helpful throughout our visit. He is a great communicator and super friendly knowledgeable guy. Thank you for all your support and we look forward to our new lounge upgrade. Highly recommended and wouldn’t go anywhere else we actually drove 3 hours to visit the store. 😃

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Catherine 29 September 2024, 23:27

David in the Barnstaple branch was extremely helpful, helped me find the perfect sofa for my home. He seemed to thoroughly enjoy his job which made the fact I was spending loads of money more of a pleasant experience. 🫨🤣 Update...The delivery was spot on. I received a phone call nice and early with a delivery slot so I could plan my day. They turned up bang on time and were very helpful and got the job done. Overall a great job! Thank you from one very happy comfy customer 👌

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Rui 29 September 2024, 22:44

Great place to visit when furnishing your home. Very good quality furniture and sofas and very fair price. Service is second to none as Paul J, at the Barnstaple store was very knowledgeable and accommodating to our needs, without being intrusive. Will highly recommend FW HomeStores and will be visiting again soon.

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Samantha Nethercott 29 September 2024, 19:43

Good customer service , lovely lady really helpful, sharon payne

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John Ebenezer 28 September 2024, 06:30

One stop shop in Barnstaple for all furniture requirements.Just moved into the area and stumbled Upon this store whilst driving past.Stopped by just to see what they have in store and was amazed at the quality and variety of furniture on display.We went in to look for a dining table and found a gem 💎 at a really great price and the 20% discount was really handy.However we were told the item wasn't in stock but Martin who showed us around told us that we will have it by the end of October.Martin took the time to Welcome us and explain everything so patiently.Our first furniture purchase in Barnstaple was a huge success thanks to FW home stores and Martin Fitzgerald.