Company

eReceptionist

The BattleShip Building 179 Harrow Road,, , London, W2 6NB, US

About eReceptionist

eReceptionist is the UK's favourite call management solution for small and medium businesses. Risk free, thanks to our 30-Day Money Back Guarantee, no contracts, no hardware or software and no need to switch your provider. Just great call management solutions from just 30p per day.

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Aybulat 05 February 2020, 01:47

After I've registered at the website and picked my number, I expected everything to work. But it did not. Calls to my number were forwarded to some other firm (smth about bikes). I've raised the concern with the support team (by email, since they don't have online chat support) on Friday, but I did not hear back from them until Monday. I mean, not hearing anything for two days is kinda not inspiring in this day and age. I was gonna switch to a different provider, but they finally called and sorted out the issue. It was, however, impossible to keep the number, and I had to choose a different one. They rectified the issue, but they did not offer anything as a way of apology, which many companies do, these days, if they made a mistake.

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Stanis B. 04 February 2020, 18:16

Very easy online setup. Great customer service same day when I had a few more questions after my account got setup. John B. was very supportive and knowledgeable. I've used them a few years ago for another business and am happy I have returned to them with this new business. eReceptionist is a critical part of start-up businesses wanting to look professional while keeping their start-up costs low. And once you get bigger, you can use the APP like I did to make/get calls later on.

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Clara 04 February 2020, 17:21

Ravie du service E-receptionnist! Jayeshree a mis en place notre numero francais pour notre societe basée au Royaume-Uni. Elle nous a fourni un excellent service, grande reactivité aux nombreuses questions posées et excellent professionalisme. Merci beaucoup! Delighted with the E-receptionnist service! Jayeshree has set up our French number for our company based in the UK. She provided us with excellent service, great responsiveness to all my questions and an excellent professionalism. Thank you so much!

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MAHIEUX DAVID 31 January 2020, 06:20

Jayeshree Ramchandur Is the best . Thank for you exelent job

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Arnaud 30 January 2020, 00:50

Merci pour votre service de qualité et facile a utiliser , j'avais un peu des doutes au début , maintenant je suis très satisfait

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Paul Norman 24 January 2020, 17:03

My company has used this company for 5 years and is faultless with its service. I would highly recommend to anyone

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Natalie 24 January 2020, 16:18

I spoke with Stefan on the phone and he was really friendly and helpful. Helped me with what I needed quickly and efficiently.

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Edgard Roch 23 January 2020, 17:47

Excellente prestation du service des ventes, vraiment je suis très satisfait, une mention spéciale à Mlle Jayeshree qui est super pro, super compétente et très aimable !!

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Gavin Bassi 22 January 2020, 19:22

Guy I spoke to was helpful and friendly. Whereas other services like Avoxi use your details for fraud. Ereceptionist does the job well

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David Williams 22 January 2020, 17:38

Excellent call handling system! This system gives both me and my customers the ability to communicate with each other is a seamless way. Using the 0808 number for both incoming AND outgoing calls allows us to project a more professional image. With the addition of live call recording, this also gives up peace of mind that even if we mislay any info from the call, or if we need to confirm a specific point of the call, it's there for us to go back to and confirm. eReceptionist's customer service experience is also top quality. I have previously, and will continue to recommend eReceptionist to others.

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Michael Attoui 21 January 2020, 19:56

I called to cancel my account and close it and that due to closing my business which the facility was assigned for, Steven has handled my call quite efficiently and done the job professionally

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Chase & 21 January 2020, 18:26

I decided to temporarily halt my service, and dealt with Marijana, who was exceptional in offering extensions and eventually resolving a query I had. Their system is very technically advanced and reliable. Customer services (certainly from Marijana) was prompt, fair and very professional.

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Gokay Toz 21 January 2020, 17:57

Quick answer efficient resolved problem quickly and good service.

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ali Hamzeh 21 January 2020, 03:56

Trying to cancel my contract ONLINE they asked me to call them. Way dont you have options online

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d'hulst 17 January 2020, 18:47

Impeccable ! Dommage qu'au premier appel, les contacts français n'étaient pas disponibles et qu'un rappel a dû être réalisé... Je n'ai qu' à bien manipuler la langue de Shakespeare !

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Stephanie FBA 15 January 2020, 21:03

Excellent Service from I would recommend them to anyone. Paul was very helpful and very nice Thank you.

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Tina Walker 14 January 2020, 16:37

Excellent Service from eReceptionist would recommend them to anyone how is starting up or needs a business number. Josipa was very helpful - thank you.

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Mark Cooney 13 January 2020, 18:18

Fantastic quick efficient service, couldn't ask for more

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Gian Franco 13 January 2020, 14:29

Disponibilità e cortesia, oltre ad aver risposto esaurientemente alle mie richieste. Servizio assolutamente da 5 stelle. Grazie

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FV Travel 10 January 2020, 18:32

Anna was really nice and helpful. She solved my queries.