The BattleShip Building 179 Harrow Road,, , London, W2 6NB, US
eReceptionist is the UK's favourite call management solution for small and medium businesses. Risk free, thanks to our 30-Day Money Back Guarantee, no contracts, no hardware or software and no need to switch your provider. Just great call management solutions from just 30p per day.
telephoned Marijana S from multilingual customer service support tody (9/3/2020) for some advice on our answer machine message as we wanted some info adding.she was most helpful and polite and quickly solved the issue. very pleased with the service
10/03 [comment relates to Onboarding only] The kind salesperson sent me a screenshot of the email which never came through so I guess that's better than nothing. After a barrage of emails with regards my TrustPilot review I have nudged up the rating. 09/03 [comment relates to Onboarding only] Signed up on 05/03 and 4 days later NOTHING back from eReceptionist to confirm contract, number, service etc. I must say that the person who set-up the account was delightful, but actually so far NO account has been set-up. That's the bottom-line!
If i could give ereceptionist no stars I would. You are NOT even answering YOUR OWN PHONE and your live chat not working.
Excellent customer service from John B.and the team at eReceptionist.
Great Service.
Avoid it. Has been with the service for the past 2 years. It has been working well until recently. Our regional hotline got cancelled without letting us know until we received complaints from the customer. Then another regional number which is still reachable has been claimed to be never with them. This demonstrates the company is running chaotically. Therefore, wouldn't recommended it to anyone.
Excellent customer service
Thank very good customer service
I was served by Bojan Lukacevic and he was very friendly, knowledgeable and helpful. He took time to ask about our business and once he understood our requirements he made the right recommendations. Thank you, Bojan!
Un très grand merci pour votre accueil très agréable et la précision de votre guidage. Déjà client pour une autre société avec les services mis en place très rapidement et tout fonctionne parfaitement. L équipe Aqualux et Passion Bleue vous recommanderons sans retenue. Merci.
Was a really great and pleasureable experience the adviser answered every question and was really pleasant and provided a great service was very polite and I felt that she really wanted to make sure she could ensure that all my needs were met I finished the call very satisfied would highly recommend as have been a customer for many years and never have been disappointed ☺️
Excelente servicio, mi trato con Erica es muy eficiente siempre colaboradora tratando de encontrar soluciones a cualquier asunto. Lo dicho un sobresaliente!
Excellent customer service from Josipa today. Very helpful. Thanks
have been using eReceptionist for almost 10 years. their interface is user-friendly and everything (call forwarding, voicemail, etc) is easy to set up from the account. I always had a positive experience with their customer service. Recently had an outstanding service from Lia D. who went the extra mile to solve our inquiry.
First class customer service today from Joe. Many thanks.
We been with eReceptionist for number of years and is faultless with its service. I would highly recommend to anyone specially small businesses
Fast and simple - issue resolved immediately with great friendliness from John B. Just brilliant.
Great start we will see how it goes
This is as close to a prefect service as is possible to get in my experience of setting up a small Irish research company in 2016.Its simple to use,cheap,versatile and easy to understand.The online issues are simple and work perfectly. The customer service is perfect.No press 1 etc.No put on hold.No transfer to another person.Straight through to a person immediately,who immediately dealt with my issue and I even received what i requested by email as we spoke.Incredible.I recommend this company and their service without hesitation to anyone looking for virtual communication services.
We had been using eReceptionist for about two years, when we decided to get an additional 0800 number to compliment our geographic number. Unfortunately we were on the lowest call package and about a month afterwards, we got a large increase in calls, and we went well over our free call forwarding allowance, resulting in an unexpectedly large bill. I spoke to eReceptionist and they took their time to establish what the best call plan would be for us and then put us on that package.
