, , , CA
Clare is amazing, she is very efficient and very helpful. Her customer service skills are excellent she listens and also communicates with you in a timely matter.
Great service. Very kind and professional.
Michelle got right down to business sorting out my issue. She persisted until she was able to find someone who could resolve the problem. Very personable and professional, no nonsense, and a pleasure to deal with. The best customer service experience I've had in a long time! :)
Michelle help me resolve my terminal issue, great customer service. Hard to find at times there days. Thanks Nelson
We cancelled our account in July 2022, but this company has continued to withdraw fees from my account. Company has blamed us for not responding to supposed calls and emails from an employee who “has left their company” when we have no record of either. Really, really would like some resolution and a refund!
Keyshawn was very helpful and professional!
First time I've ever had such personalized , friendly service from a credit card processing company. Very refreshing! A real pleasure to deal with.
this company bought my payment card processing company which is good as I think it needed some fresh blood. Folks are kind, responsive and helpful.
My issues with my terminal were addressed promptly with follow up phone calls Michelle was very friendly and addressed my concerns directly completely satisfied. Thank you so much.
I had the pleasure of having Michelle helping me today, she solved my issues, she was very pleasant and new her work all the way Thank you again for your work Osmani Revive
Michelle was very helpful and went above and beyond!
Michelle is wonderful to work with. She figured out what needed to be fixed and got it done. You could tell she wanted to help :)
Hello, CSR was prompt, and stayed on the line till I was happy and had everything I needed figured out. Great service. Thank you
I've been using Canadian POS for 4 years now. They've been consistently good, and I received excellent customer service from Michelle, today. My complaint is that the fees slowly creeped up without being disclosed to me. I was told that I was sent physical mail to advise me of the fee increases over the years, which I did not actually receive. Recently, a competitor contacted me and offered to lower my fees (to what I originally signed on for with Cdn POS). I called to find out what I was paying and it was triple! Michelle lowered them again - thank you - but it sucks to know I've been overpaying for years now. My advice is to keep on top of your statements!
The Representative who helped me was very Kind and Patient. She was able to address my concern and provide options in an efficient and timely manner. This has also been the case when running into troubles with our processing machine last year. Great customer service all around.
Good service! Thank you!
Great Experience
Michelle was very kind, professional, and actually fun to talk to (which is unique in many industries!).
Very knowledgeable service attendant. Good, patient listener. Problem resolution immediately initiated.
Service rep was very accommodating and helped me to get things straightened out on accountant sent the missing statements right away. Thank you
