, , , CA
When I was facing some setup issues, I had the fortune of contacting Clare Wanzama. She was able to answer all of my questions (which there were many of). When she needed to involve outside parties, she would take that away and get back to me in a timely manner, making sure that I was in the loop every step of the way. She made sure every little thing was taken care of and it was as minimally impactful on me as possible. Quite honestly, Clare offers the best, friendliest, and most professional customer service that I've experienced in a very, very long time!
Michelle did an amazing job and was able to help me with my concern as quickly as the computer would allow.. Thanks for the wonderful support
Service suck! Dec/22 as a new customer, the equipment doesn't work due to unable to charge. We got left out without proper working equipment!
Thanks Salma you were great as always. 3rd time speaking with you and very helpful. Thanks for your help and the changes you made fir me. Appreciated! Marc Freedman
Open and transparent. Worked with us around our schedule.
Great experience with Canadian POS. I’m really happy with the great service . Jordan Greene was very professional.helpful and easy to work with.he’s the best!!!Amazing
thank you Michelle Wade for your professionalism and kindness and cool sense of humor, you and your colleague MS. Salma Ibnoucheikh have fixed all the problem that i have in my acc. and gave the refund from the overcharges
Good care. Clear communication, however they change of wrong info in the receipts took over a week to be looked after.
called in for technical problem and it was fast and helpfull.
So far so good. Everything s working smoothly and efficiently.
Called about an extra charge to my account. Michelle was very polite & friendly, took care of the problem right away, Thanks
Nous adorons le service en français. La personne au bout du fil nous fait sentir important Les réponses sont claires et faciles a comprendre Notre agent est toujours disponible pour répondre à nos questions.
Before I even answer your survey, please send the e-mail in French, since we are located in Québec and have dealt with you in French!
Pas de retour d'appel du représentant mais vite pour vendre de quoi par contre
to expensive and y don t like my terminal.
They were unable to help, were rude and when I signed on with the company, they did not explain that the machine wouldn't function as the other had. Now we are left with a problem that is based on a lack of clarity in the initial process.
Very helpful and professional. Resolved my inquiry in a fast and friendly manner. Thank you.
Clare was wonderful in helping us with getting the machines up to date without any problems. I had to call her back as I was not in the office and had no problems calling her back. Clare you are awesome don't stop your customer service is a joy to deal with when we have problems. Thank you
I would like to thank Nelly Passes for her wonderful customer services again. Today I called her because of my rate concern. She was very patient to go through every detail of my payment and make a comparison with other companies. Nelly is my go-to person whenever I need a help. I hope Canadian POS would award Nelly "The best customer service in the year".
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