Company Details

Easy to get started. Quick hookup and great service. Representative was very knowledgeable and helpful.

I'm only get three rings to get to the phone before it hangs up and when I dial the phone I got to be quick or it goes to a recording

Absolutely fantastic tech and customer service support

I worked with Abdul on setting up my phone. I had been trying to figure out how to turn the text to landline off. It was filling up my email and Abduel helped me turn it off. He was awesome to work with very polite and had a sense of urgency which I appreciated. I felt like a valued customer. In today's world getting treated like that is rare for me.

No one on the same page about my account or what is going on

This person listened to my questions/concerns and gave me prompt accurate answers. She was very helpful.

I do not like the lag time to when I get ring tones from the phone call coming in. Sometimes all I get is one ring and when I pick up the phone all I get is dial tone. I do not get this all the time but I suppose the person calling is impatient or they do not want to leave a message. who knows. It takes a little getting used to as when the call ends I get a honking tone instead of a dial tone. Really weird.

So far, I have received great service!

Great for anyone tired of cellphones. My elderly father who is legally blind uses Community Phone. My ONLY complaint is there is no way to prevent unauthorized people from forwarding the calls from the landline to a cellphone. We are having this security issue with a troublesome relative. Customer service is excellent and we really like the robocall prevention system.

When I telephoned to express my concerns regarding my new installation, the technician was able to identify what was causing the difficulty and immediately set up for a shipment of the necessary item. In addition, the technician took the time to explain a few other details about my new service and make me aware of new things that would be available soon. I was always treated with respect and felt very valued as a new customer. I look forward to a long association with Community Phone, and I wish the very best to all of these dedicated people who's goal it is to provide excellent, trustworthy service.

I don’t feel that the salesperson explained the system functions well. The customer service support was more informative.

Phone service help with setting up was excellent

Waiting to be contacted to resolve issue concerning phone. Good discussion with your worker. Waiting for call to resolve issue concerning voice mail issue .

Had problems making calls I had a good person tell me what to do and they did their part to fix problems

The given phone number was answered in a reasonable time and the agent solved the issue very professionally.

We were very pleased with the ease of transitioning to Community Phone Service!!

I had the service for a few years but my husband thought it was too expensive. He found another company and we cancelled the service and asked for our telephone no which we have had for 24 years. After numerous calls Community assured me the other company could obtain my no. My.new company has asked numerous times and still no number or response. The reps for Community are not properly trained and. Will give you a headache if you cancel.

THANKS PROBLEM RESOLVED

I enjoy your service, less telemarketing calls on my home phone number. Really Community phone is great.

Everyone I talked to on the phone was very pleasant & helpful. Wait times were within reason. Unfortunately, after many many tries, the phone just did not work. Very frustrating and, under those circumstances, very expensive.