867 Boylston Street, 5th Floor, #1503, 02116, Boston, US
quick and sensitive response
Everyone who answers the phone in customer support and technical support does a great job. There were several delay issues with the phone number transfer. The original SIM card on the new receiver box had to be replaced. Promised return calls were not made. But, everything seems to be working now. It is a great service for those of us who are caregivers and for much older seniors who are not able to work with a smartphone. The rates are reasonable and I look forward to peace of mind for my Mom.
Service is always important but what makes a company is having employees that make you feel that they care for their customers.Thank you for that.
Issue resolved. Phone service very good. Tech service excellent except for some wait time and a very small accent problem due much to my bad hearing
Very concerned and polite
Nothing but problems since we got it. Won't ring more than 3 times. Keeps going out.
After several tries your company still cannot establish service for my parents
Community phone was the worst service I ever had. My died without her service ever being fixed. I just left them and I can't get my refund back from them because they want resend it to a working card. Their service is the worst. Anyone I talk to I will tell them to steer clear of community phone service. Its horrible.
Very efficient. No problems. Customer Service and Billing phone numbers available for my land line use. Emails to alert billing. No problems for the year + I used Community Phone. My daughter is now also using C. Phone. Thank you.
Abdul Butt is superior at his job. He contacted me about CP. Patient, respectable, knowledgeable and encouraging. My end is giving us both a problem, but Abdul is understanding...no twisting my arm. He has made this process comfortable and stressless. Thank you Abdul.
The technical support was outstanding, attendant who assisted me understood my issue and answered all questions my wife and I had. The issue was completely resolved to our satisfaction
Problems with service. When we committed to your service we were told we were in your service area. This is for a 96 year old so it must be reliable. So far it hasn’t proven to be.
Worst wanting reading.
Accomandating to my concerns
Thank you for having helpful representatives. I am glad you have this service so I can keep my landline. Thank you for helping with the number transfer.
Easy instollation, tech help is patient easy to reach.
How responsive, patient and courteous the representative was. And the problem was fixed in a very short time.
Wonderful!!
Excellent phone conversation with service. But still having difficulty calling out and staying on line when someone calls.
Sam is FANTASTIC!!!! He solved the issue FAST and has a GREAT PERSONALITY!!!! I LOVE Community Phone Service because the service is GREAT and you have FANTASTIC people like Sam!!!! THANK YOU!!!!