Company Details

Every step was wrong. From billing to setup to porting. Every step required me following up, instead of Community Phone. I feel for you agents. What a terrible position you put them in. The weirdest thing is that I think your product might be ok. But the experience has been absolutely stressful and unnecessarily time -consuming. I don't understand. Simple training and transparency goes a long way.

Helped transfer over our old number of 61 years. Saving money and getting better service.

I like having my landline phone & extensions working again, since AT&T stopped service in my area. However, there are some quirks that may or may not be ironed out- the phone rings only once if the call is from a number not in my directory. That's OK, but it only rings 3 times on calls from friends/family even though I've set my phones to 5 rings. I can't always pick up before my answering machine. -When I go to make a call, there is a much longer pause after I dial the # and the first ring. -I received a SIM card, but no instructions for what to do with it, or what exactly it does. So I have to phone Comm Phone. However, I don't know if any other phone service will be any easier for me, so I'll just see how things progress... I will say, though, that every technician I've spoken with has been very pleasant and helpful.

Everything is good 👍

I used my cell phone when I activated the base unit , in doing so that is the number given to my community base line. I had previously and was approved to keep my land line number. I called customer service and informed them of the mix up. I now have to wait 4 to 5 business days for them to correct this issue.

Hassam was extremely helpful in educating me about their services. He answered all of my questions clearly and thoroughly. I am moving to a very rural area and wanted to keep my landline number that I have had for over 30 years. Very good customer service!

Needed help with accessing my voice mail. Got it working now.

Great technical support

very knowledgeable, helpful and a pleasure to work with

Everyone I talked to was very helpful with the switch over of service and phone number. Received the box easy to install. Went well

The transferring process was well taken care of and happened immediately. I was able to keep the same phone number. Perhaps, the wait time to get the community phone would've been shortened.

Never had issues with my phone calls. Customer service people were very nice.

Out of all the years I was with Community Phone I never had a problem with it and the installation was so easy.

No hassle. Fast response

Great customer service

I love community phone! It works well and costumer service is always helpful.

From the very beginning you have stayed in touch, informed me of what is going on, what to expect, even called to see if I had any questions. Thank you all for being such a wonderful Company. If I could I would give you a rating of 100.

I dont like the fact that we had international calling at first and without notice it was cut off second you changed our phone number and not until i called asking why we were having problems i was told about it with your company saying it was an error, this landline was put in for my elderly parents and cant have so many changes happening to there service

I was able to order the service and hardware and install it in a different State of the US. My Dad had a difficult time using a cell phone so this phone was perfect for him.

Great help to fix my problem