867 Boylston Street, 5th Floor, #1503, 02116, Boston, US
Easy, fast delivery and easy hook up.
I've just gotta say, 5 stars for community phone because so far every time I've reached out to them, I get nothing but friendly people who are always there for me and willing to help, I've been a customer for just over 1 year now and will continue to stay with them, and I have the same coverage I had with 1 of those other companies but more expensive and harder to get customer service response.
Att ndees are good but a lot of times phone does not work. Cannot call certain numbers only two rings then cutoff.
very helpful
My experience was great b/c your customer service representative was very helpful. The phone was very easy to setup
Arrived on time and easy to use
Resolved the issue very quickly and efficiently
4 calls this week, most recent one today 8/10, with regard to my Dad's phone and service. None of which was a Community Phone problem. Your service is professional and personable, as well as knowledgeable, so very helpful. It's nice to know that such know customer service still exists.
The phone line finally got fixed.
Jay was efficient, helpful and very friendly. We got taken care of quickly and efficiently.
Young man resolved both problems quickly and efficiently. I appreciated him very much!
What I learned was helpful, but I need more information if I'm able to continue using my current home phone number with Community Phone. I'm hoping you will follow up. Mary
to have all of your people on the same page so that I wouldn't have had to make 5 calls in order to get my landline fixed. we had to go almost 3 months without a phone and that wasnt acceptable and after all of those calls, the 5th person was able to help
Easy to accomplish, Happy with results.
Sam and the other guy I talked to were so nice and talked me through what I needed to do.I’am 76 so they were so good giving me a chance to find what I needed to fix the problem.Thank you so much,Glenda Dickens
We did have some difficulty getting set up, for some reason it took some time but everyone I had dealings with were so nice and patient and explained things so well it was a pleasure doing business with them.
I've only been a member for a short time. Any questions or concerns have been address quickly. It's also nice they call back and actually answer the phone with out spending hours with a robot. So far so good. Hope it remains that way.
GOOD SERVICE
Community phone has an awful product. I have called multiple times to get things corrected and they say they will fix but they do not follow through. My elderly parents have a voicemail that they set up the still says the caller has reached a different number than the one dialed. Added an international option was a nightmare and still does not work with the new SIM card.
The signal in my area was not strong enough to give us acceptable phone service. People were great and certainly tried their best to make it work, but it wasn’t possible. Update: Mark called me today to say they are updating their services in my area and reception will be much improved soon. He’s also working on expediting my deposit refund. Nice guy and company.
