867 Boylston Street, 5th Floor, #1503, 02116, Boston, US
you guys were all so very friendly and patient as I worked with the bank and you to resolve this between the bank system being down and them canceling my card for suspected fraud . I'm just happy its all worked out.
knowlegable, helpful, patient
I,would rate 5 stars but for one thing. My problem was addressed and partially corrected in a timely manner but I was not notified that it was corrected. I found out on my own that it was corrected. For whatever reason my cell phone could not call through to our community phone number when others in my family could (they had different carriers than I) I am not sure if it was because of my carrier (AT&T), but that was corrected the next day. I made a call to the number just to see if it would go through and it did. The other issue I had raised (incorrect time stamp on voice mails) had not been corrected the last time I checked. While this is a fairly minor issue in the big scheme of things, it is a issue that I would like to see corrected.
Very patient technical support.
I liked the fact that my request was handled immediately, but when you responded it was to someone named "Gregory" I think, not Earnestine.
They were able to fix all of our questions over the phone with minimal effort. Besides that the next best thing is that EVERYONE that we have delt with speaks perfect understandable ENGLISH.
Very friendly and helpful ! Thanks
they was very helpful
My monthly bill is in my credit card , I get notified each month when it’s due again. No problem with anything since I signed up with you. Thanks for being a company I can trust. Lois
They answered all of my questions and were prompt delivering the box for my landline phone.
It works very good
Extremely patient and helpful support in setting up my landline.
Great service
Thank you for easy connection
I can't get technical help to set up answering service on my phone. Instead I was sent to "Just Answer" and charged $55 for a membership that I did not want.
The staff at community phone were both helpful and respectful. I appreciated their efforts on my behalf. Thank you for your service.
Beth had the port cancelled that cancelled the last phone Account with AT&T so I won't be billed for a account that we have not used for the last 3 months.
Was great for my Mom.
Hello, I really enjoy the community phone. only I don't know how to get my messages? Patricia
I responded to this same survey a couple of weeks ago, and with my thoughts and concerns about your phone service. I did not hear back regarding the issues I outlined. I need caller ID with the name and phone number of the caller to show on my phone dashboard, if the call goes to my voice mail, I want to be able to retrieve the name and phone number of the caller.
