7322 Southwest Freeway #1810, 77074, Houston, US
We bought a 3 stone (round cut) diamond ring that is absolutely beautiful. This was a replacement ring for my 28 year old wedding set that had unfortunately been misplaced during a move. We had looked at local stores for something similar to my old ring but looking at something similar only made me long for the ring I lost. We decided to go a different route and choose a past, present, future ring since it represented where we are in life. Having 28 years behind us, we were able to spend a little more (LOL) this go around and when I catch a glimpse of my ring during my day, I am overjoyed to have this replacement as opposed to a substitute for my original ring.
If someone had told me a few months ago that I would purchase an engagement ring online instead of at a physical jewelry store, I wouldn't have believed it. But after reading so many positive things about Brian Gavin online from various jewelry sites, I went with them and have no regrets. Their sales associate Emily helped me choose the perfect diamond from their Black collection, and she thoroughly answered all of my questions. The ring looks better than I could have imagined, and my fiancé loves how sparkly it is, even in low light settings. The "D" color is totally translucent, and the "Truth la Vera" setting is stunning. No regrets on splurging for the Black collection. Everyone who's seen the ring has complimented it.
I purchased a diamond solitaire necklace last year from BGD and had the diamond upgraded this year in a new setting. Despite not making a huge (>10K) purchase, the customer service throughout the process was excellent. I just received the new necklace yesterday and it exceeded my expectations - the semi-bezel setting is very delicate and like the first pendant, the sparkle is incredible. I mainly worked with Jamie on the upgrade and she was exceptionally patient and honest in her diamond recommendations. I am really indecisive with large purchases and kept changing my mind regarding the diamond, setting, etc. but she was polite and accommodating throughout. In summary, really happy with both the product and the service!
Always excellent customer service. A pleasure to work with even when working with a small budget
Amazing experience and a spectacular diamond. My fiancée absolutely loves her ring! I highly recommend Brian Gavin Diamonds
The engagement ring that I ordered from Brian Gavin is amazing and my fiancée is truly in love with it! I ordered a diamond from the “Hearths and Arrows” series and these diamonds are really worth it! It just so happed that several other friends of mine proposed to their girlfriends in a relatively short period of time after me, so I had the chance to compare the Brian Gavin’s “Hearths and Arrows” diamond to the “Astor Ideal” cut diamond of Blue Nile, as well as to an “ideal” cut diamond from a global retail store. I can say that the Brian Gavin’s “Hearths and Arrows” is visibly superior! Brian Gavin’s ring settings are also much better looking than those of most of its competitors. The shopping experience was excellent! The website is very user-friendly. When you order a ring you Brian Gavin assigns you a personal consultant- in my case this was Emily. I was in constant communication about the shipping details with he and she was very helpful and responsive. The personal touch is very important when you are buying something so significant and Brian Gavin did not disappoint in this aspect. I would definitely recommend Brian Gavin as an amazing place to buy fine jewelry!
Brian Gavin produced a beautiful five black series diamond ring for my wife's 60th wedding anniversary. Working with the Brian Gavin team was smooth and efficient and the product they produced was amazing.
They are absolutely incredibly awesome. My ring is beyond stunning.
Very grateful for Jamie and the rest of the Brian Gavin team for making my custom ring design experience completely effortless. Every question or concern I had was responded to promptly and with genuine care. That care was what me choose BGD in the end, their customer service was head and shoulders above the other companies I dealt with. My partner and I couldn't be happier with the final product! A big thanks to the whole team for the peace of mind during the process and an incredible piece that will last a lifetime!
I bought engagement ring at Brian Gavin and was very satisfied with the ring and services. All the time I have been in contact with Senior Diamond Consultant who helped me with selection, shipping and all process. I highly recommend.
Out of all the diamond options on the internet, I choose Black by Brian Gavin! The diamond is set in the simple, elegant Legera setting and it is stunning! I am so proud to wear this piece. It sparkles and snaps in any kind of light. IT LOOKS INCREDIBLE IN SUNLIGHT! Thank you so much Jaime for your help in purchasing the ring. I love it! It is perfect. Thank Mr. Gavin! Wendy and Charles
The only place I’ll buy diamonds from.
I was referred to BGD by a coworker/friend. I sent an inquiry message and was contacted that same day by Lesly! The service was amazing and she reassured me of my decision on a pair of diamond earrings for my mom. Service so great that she gave me educational information and told me that between the 2 diamond choices I had, the lesser quality one would be good enough and wouldnt make a difference to the naked eye for my mom when she saw it. The earrings came in and they were absolutely gorgeous, the packaging and all. My mom absolutely loved her earrings! I will forever be coming back to BGD for all my diamond needs.
The diamond is beautiful, Emily was great!
Worked with me tirelessly to make sure my purchase arrived in time for Christmas!
Excellent experience with Mr. Gavin and his team. I will never shop anywhere else. I highly recommend anyone looking for quality diamonds to give BG diamonds a try
I had a great experience with Brian Gavin Diamonds. I needed a size in between standard sizes and had a current band that fit well, so to ensure they got the perfect fit, they had me send it in (no cost to me) to match the size. The ring fit perfectly and looked beautiful! No complaints from me and I will recommend them without hesitation.
When I was researching for the perfect engagement ring for my now fiancée, Brian Gavin Diamonds, surpassed my expectations. They went above and beyond with their customer service, by rushing our resizing order to Brian Gavin himself sitting down with us and explaining the process and design behind his diamonds. This experience has sold us for life, and we will never go elsewhere to purchase future diamonds.
Incredible customer service. The team is incredibly helpful and answered all of my questions. It truly made the experience of buying a diamond much easier. The team even went out of their way to deliver my package before Christmas, even though it was supposed to arrive at a later date. I'm glad I chose Brian Gavin for my purchase. I'm especially thankful to Emily, who guided through the whole process.
Excellent service by Jamie and Lesley! Especially Lesley for assisting me when Jamie was not around due to time zone differences. Thank you! What more can I say about BGD's diamond?A gorgeous diamond! H&A, sparkle and brilliance? Absolutely love it! Look at other's feedbacks and you'll know.