308 East Main St., 02766, Norton, US
Randy was very accommodating to our needs
Paul was very helpful! He made the whole process easy and smooth. We look forward to our furniture and we LOVE the cost!
We went to their Nashua Store on Monday & bought 4 rooms of furniture. Our salesman,Sal Maldonado, made it so easy & stress free. We were in & out in a little over an hour. . We have bought at the Nashua Store before & it was an excellent experience, too. Good quality products, wonderful staff. We highly recommend this salesman & store.
Me and my wife were extremely pleased with the customer service we received from Scott our sales rep at the store. He let us walk around until we were ready to engage which was a breath of fresh air cause usually the reps attack you and don’t let up so it is a pressure situation but Scott was amazing and extremely knowledgeable about every question with hit him with! Great experience and we will be back
I was waited on as soon as I got into the store very knowledgable saleswoman.
Excellent service 👍🏽
Started out as 5 stars, ordered furniture and paid over the phone for special order back in May.......still waiting on receipt, was supposed to be emailed. Delivery coming supposedly 6/13...hopefully it's on time and isn't cheap crap that falls apart in a couple years. If it's crap.furniture for almost $1000/ a piece we will definitely let people know. We heard Bernie & Phil's had a good reputation, we'll see if the next generation has followed through the same !!!
Wonderful sales people and lots of inventory to choose from.
Excellentt service Tables I bought were perfect and look great
Great job..from sale to delivery!
Very happy with the time and quality. Will buy again.
Had to hunt around to find sales help, then some young kids says follow me to the recliner section. When we get there he say’s there they are, just look around, and was gone.
The sales person I worked with was way too pushy. Her shift was almost over so she became increasingly agitated, pushing me to complete a sale before I was ready.
It was a pleasure to do business with Bernie & Phyls.
We had shopped a few times trying to find the right fit for the lake house living room. Once we found what we liked it was at 2 different locations and based on our initial request a good price. We reviewed the information with family and decided to make the purchase. When we went to make the purchase the price that was given to us the day before was wrong, we had to purchased additional stuff to get the discount.
We had a great experience furnishing our home. Our sales rep Scott was professional and very educated on the furniture and made suggestions to fit our style. We went back for some additional pieces but waited until Scott was on the schedule. Truly enjoyed the entire experience and such a quick delivery! No waiting 6-8 weeks for something to come in and great quality furniture.
Very happy with my second Bernie & Phyl's furniture purchase. After purchasing a new master bedroom set several years ago, we logically decided to shop again at Bernie & Phyl's for new living room furniture. The experience with our sales rep (Scott) and the delivery team was great and I highly recommend them. Very friendly and courteous.
Sales person LouAnne is very helpful , kind, and helped us make good decisions for us. We went back a second time with the same results. Waiting for our next piece to be delivered this month. Planning to go back for a bed next. The sales people matter. Kudo’s to LouAnne. Thank you, Nsncy
The sales representative was very kind and helpful. Delivery of furniture was done quickly and efficiently. I do have a concern about a stain on my bed frame. Delivery person did take a picture - would like it checked out
This was our first trip to Bernie & Phyl's (Raynham Ma). When we entered we were greeted and asked if we needed help. We were there to look at mattresses. We browsed the department and we liked that the sales associates did not bother us while we tested out several mattresses. When we were ready a sales associate offered help and answered all our questions. He suggested we try out the next model up from the one we chose but was not pushy at all. He was extremely polite and personable. Checkout was easy and we were able to have the mattress delivered on a Saturday morning which was very convenient. It was a wonderful experience.
