Company Details

I ordered beautiful dining room chairs. Lots of choices on the floor. Salespeople most helpful. Unfortunately, not in stock. Hoping they'll arrive when promised.

Always been very satisfied with service and quality with B & P.

The sales staff was helpful, knowledgeable and courteous while not being pushy.

We had a wonderful shopping/buying experience with Josh Chabot over the Memorial Day weekend. We were coming from out-of-town and relocating to Litchfield, NH to be closer to family. Josh was extremely helpful (and patient) in locating furniture designs and sizes that would work in our new home. And he offered excellent guidance on how and when we could special-order, store and have these items delivered to match our move-in schedule. Couldn't be happier with the service! Definitely would recommend Josh and Bernie & Phyl's wonderful furniture selection/pricing to anyone!

We browsed online, and then came into buy. CC app went fast and we were in and out in about an hour. Great service.

Great quality and awesome service. Thank you!!

I couldn't be more pleased with B and Ps. We had Dan as our salesman. He made sure to schedule our deliveries for our convenience. The drivers were great and brought out stuff upstairs. Very pleased.

Great experience ordering and getting furniture delivered just they sent the queen slats for a king bed, and then delivered a couch that would only recline on one side. All was taken care of but no real apologies or discount for all the trouble of having double the deliveries.

Liz from Raynham Store is very helpful.

Jeff, our salesperson, was fantastic. He is new to the company and was so helpful. It was a learning experience for him and he did well.

Great furniture, great customer service. Will order again!

Bernie and phyls are good at selling you a protection plan that they do not honor. Sadly i will not be back

Sales person was so helpful

I want off by saying that Bernie & Phyl's Furniture Store has very beautiful furniture. I went in to get my youngest son a new bed set, the staff was very nice and helpful. I figured out which bed set I wanted to purchase for him. When checking out, one of the employees stated that I could put money down towards the bed set and could pay the remaining off. I went back in recently thinking I was going to pay off the remaining balance and was told supposedly that wasn't the case and that the money put down went towards a "box spring". They also stated that the employee talked to me about it, which wasn't true because I wouldn't have been confused. They tried explaining it but I let it go and paid the full price of the bed set on top of the money I had put down prior to this incident. Although this incident happened, I won't deny their good service and will continue to shop here.

Great customer service both in store and with the delivery personnel. After receiving 1st set of couches was not satisfied with the seating comfort. B&P agreed to our selecting alternative furniture as a swap out with no additional charges. Very happy with the replacement furniture. Will definitely shop there again and would highly recommend

Excellent Customer service and pricing

Friendly sales person. No pressure. We were given all the time we needed to explore all the options to select a dining room set. We made two visits to the Braintree store before making a decision. Thank you Melisa

We had a great experience with Luanne at the Hyannis store! We love our new furniture and the delivery came right on time. The two men were great they were very friendly and proffesional!

Service at the store was good - the right balance of offering help but not breathing down our necks as we looked around. Delivery was scheduled fine and I appreciated the reminder calls the days before and then the half hour and 10 min warning calls. The guys delivering were friendly, did everything quickly,were careful and didn't damage either furniture or my house bringing the pieces upstairs. The only complaint was that either the headboard can be put with either side facing out and they put it with the wrong side facing out or if it had to go that way then shame on the manufacturer because there was a big warning sticker about bunk beds and the delivery sticker on top of that right on the top right corner of the headboard. I had to take goo-gone to it to remove it and you can still see somewhat of an outline. I think this side could have been facing the wall as the back seems to look the same as the front and maybe I will reverse it as some point.

Tyler made things quick and easy and did not follow me around like other stores.