Company

BenQ Direct USA

, , Costa Mesa, CA, US

About BenQ Direct USA

At BenQDirect.com, shop exclusive new BenQ electronics, blazing deals, and quality assured refurbished products. Fast shipping. Expert customer support. Visit us today!

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Emmett 06 September 2016, 11:52

Ordered a BenQ XL2730Z. Doesn't have any dead pixels. All around a great monitor. Love the pull-out headphone stand.

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Jack Hooks 05 September 2016, 22:13

BenQ monitors are more quality than anything on the market, I have owned many monitors and BenQ will be the only brand I buy from now on. The quality is visible in the stand and monitor (shipping was fast too), thanks BenQ!

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Oliver Ritter 05 September 2016, 20:38

Build quality of the monitor was great. Arrived in perfect condition earlier than predicted. Overall very pleased with my purchase.

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Robert Officer 05 September 2016, 09:46

Such a great monitor for the excellent price. EXCELLENT quality and monitor was advertised as refurbished but it appeared to be a brand new product. Everything from the box to all packaging appeared to be new from factory. Ultra fast shipping and great all around service. BenQ is a great company that makes quality products.

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Irving Barron 04 September 2016, 22:58

Everything was great, except that Fedex refused to let me go pick my package to a fedex location, they said that because it was fedex ground they could not do that. Maybe you should consider other delivery companies

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Kev 04 September 2016, 19:54

Ordered a refurbished monitor and it was shipped quickly and arrived in like new condition. No stuck pixels or scratches and the monitor is amazing

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Patrick Ngo 03 September 2016, 20:22

I really love the projector. Picture is very clear and it is easy to set up. Unfortunately it was just shipped to me in its retail box. Someone could have stolen it.

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Erik Rivas 02 September 2016, 23:49

The monitor is cheap(ish) and of good quality and a perfect choice for a 144hz monitor if you don't really care about color quality. I personally don't care too much so this was a fine purchase for me, but this isn't the best 144hz monitor on the market for everybody.

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Phillip Hughes 02 September 2016, 22:30

very helpful and insightful. quick to answer all questions and go beyond to help me make the purchase. would buy from again!

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Henry Mollmann 02 September 2016, 01:26

MX525 - Nice unit for being refurbished. Only 2 hours on the bulb with the clear plastic film still attached. So far i works well. Picture is very good with a plenty of adjustments available for picture quality. Shipping needs to be improved. Product box needs over packing. Now my box is very dirty- looks like it was dragged through black dirt particularly on the bottom and slightly banged up. There is no protection for the product other than the original product box and a single piece of BENQ tape sealing the box. I was not informed that this package needed to be signed for it to be received. If this was so important to have signed why wasn't more care taken in getting it shipped more securely from damage??? Then the shipment was misplaced Saturday after I was not home to sign for it( didn't know when it would arrive) Made phone call Saturday to reroute the nearest FedEx Office. I Called FedEx Saturday Night - since it did not show up, Sunday, Monday and Tuesday Morning to trace it and did not show up until Tuesday Morning at the Fed Ex distribution center. It finally arrived at the Fed Ex office Tuesday around 11:00 am and I picked Tuesday evening.

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Taylor 01 September 2016, 20:31

BenQ shipped my monitor out quickly, and so far it's been a great addition to my desktop setup. It's a great monitor.

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Asdf 01 September 2016, 04:06

Good service

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wareaglebeene1 31 August 2016, 20:05

When you pay $800 for a projector it really hurts to pay $236 for a replacement lamp.

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Andee Bonbon 31 August 2016, 13:39

I had Joe speak with me on chat and called him on his direct line instantly after a few questions. He was quick to help me attempt to change my order for a different item. I had changed my mind last minute and felt really bad. Although, he was really nice about it anyways and very supportive, giving me a lot of needed information. I am writing this review early before I receive the item but this is for their A+ customer service, which brought me to write one anyhow.

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Chris Phelps 30 August 2016, 20:07

its kind of disheartening that the replacement bulbs are 1/3 the cost of the entire projector, but fortunately they last long enough so i dont have to buy them too often.

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Eddie Blades 30 August 2016, 06:27

I have several monitors and I am very pleased with them all. Excellent service also.

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Tamara Aldaco 30 August 2016, 03:07

It was fast and easy to order. I appreciate the quick delivery of my product.

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Craig Troxler 29 August 2016, 20:26

I was told a tech would call back to answer questions that the tech I talked to did not know. The refurbished projector came without a book. I still need help to finish setting it up

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Eugene Shteyn 28 August 2016, 21:28

fast shipping, good communication, no problems

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Nathan Lauck 27 August 2016, 00:57

Great customer service! I will keep doing business with them.