Company Details

Urban Mattress provided the absolute best customer service - from picking out right mattress to getting the mattress delivered. Highly recommend!

The best experience! Everyone was so kind and knowledgeable. I am obsessed with my new mattress!!

I like my new bed. The delivery was on time. Great service

We love our new Urban Mattress, and the mattress purchase experience was so much fun! Shane's expertise and efficiency made the acquisition of a new mattress easy as pie. The delivery guys, in addition to being really cute, were on time, polite, and informative. I'm a retired teacher, and I'd give everyone involved an A++!

Shane and Urban Mattress have made every day of our lives better with our new mattress. Holy cow. We thought our old mattress was high quality but determined that it had started breaking down. At that same time, Shane helped us find a cost-efficient mattress for our son’s room, and when it showed up, it was so great that we called Shane and said we wanted another one for our room. He told us not to be concerned that cheaper = worse at his store, and he’s right. We’ve had them both for months and couldn’t be happier. Thank you.

The place in town for excellent mattress selection and service! The take your old mattress at no additional charge!

Had a great experience with Jake who took the time to explain everything I needed to know! Love the new mattress!

Great service and advice on selecting a mattress. Felt comfortable taking my time testing the mattress. No pressure sales.

Excellent products and the best service anywhere. I highly recommend these guys and trust them completely.

Shannon was so helpful to us. He was patient and showed us several options based on what we thought we wanted in a mattress. He wasn’t pushy and gave us plenty of time for my husband and I to talk about our decision. We will recommend Urban Mattress to friends and family!

It’s a pleasure buying a bed here. I spent a long time in the show room and got answers to all of my questions. The delivery was great. I love my new bed.

Delivery was exactly on time. I feel safe and secure. thanks for the cooperative service

Extremely helpful service both over the phone and in-person. They even called the warehouse and let me drive by to pick up my mattress directly within 30 minutes of purchase. Don't waste your time going anywhere else!

Replacement of warranty issue mattress went well. Good support through the process.

nice company to do business with. Very helpful & cooperative!

Wonderful help in the cedar park store!! Love our new mattress.

Highlander We got the highlander mattress and it's awesome. The in-store experience was great... the rep was very knowledgeable and helped us find the mattress that we liked best. Delivery was exactly on time and professionally done.

Great communication. Helpful without being overbearing. I have used urban mattress several times now, and they are a refreshing change of pace from the usual mattress buying experience.

Fantastic customer service and quality mattress. Thank you!

I got super service when I moved into a new apartment in Austin in October. The owner Personally helped me pick a mattress that was in stock and had his crew install it so I didn’t have to rent a bed waiting for a mattress to be available.