4001 N Lamar Blvd, 78756, Austin, US
Great mattress, reliable and friendly staff.
Bought my first tempurpedic mattress a couple years back and I worked with Shane again to get a second one in the house. I was able to get all the info I needed and even made my purchase over the phone. Delivery was easy and timely.
Y'all are great and we're very informative. Thanks for working with me so much to get my cat pee stained mattress replaced!
Shane and his team did an excellent job of helping us select the mattress that was right for us.
Wonderful store! The owner, Shane is so knowledgeable and helped us find the perfect mattress. Its hard to choose, every mattress was excellent.
Excellent & professional care for customers. They take care of you & don’t bother you with unwanted calls or emails.
So kind. Allowed a return during delivery. The mattress is great. Very helpful advice and recommendations. We plan to be back.
Shane has assisted us for years with many mattress purchases and never disappoints. We are so grateful to him and his staff. Excellent job guys!!
we are very conservative an try to watch our spending. After 24 years we decided to buy a new home an buy a more comfortable bedroom set. We did a lot of shopping around an a lot of research. We were very pleased with the help that we received at the Urban Mattress store. We visited them several times an they were very patient with us an answered all our questions. They treated us like family.
Listened to what I wanted and helped me stay in my budget.Also offered ways that I could finance my bed.And it was delivered 2 days earlier and the guys stated and set up the whole bed for me.They were really AWESOME and made me feel like my business to them really mattered.And just all around DOWN TO EARTH FRIENDLY PEOPLE AND STAFF!!!
Awesome quality mattress. Specs on their urban is insane. They use hr foam and quality components unlike big box mattresses and mail order mattresses. Shane and James see great guys. Very honest and incredibly knowledgeable about mattresses and industry. Would recommend over any mattress store.
Great service, fast delivery. This is our 2nd mattress from them!
We love our mattresses from Urban Mattress. We especially appreciate that delivery was when y’all said it would be. And when we last minute decided we needed a box spring, y’all got us one right away. Thanks!
I was so impressed with friendliness of the owners and their willingness to work with the customer to fulfill their needs. I would definitely recommend Urban mattresses to friends and family. I'm loving my mattresses. Thanks so much Shannon.
Our experience at Urban Mattress was great. James was very helpful and provided us with great information on each mattress, which resulted in me making a great same day purchase. Very happy with the overall experience.
Great store and service. Authentic mattress family wiener business and they know their stuff. Bought three organic mattresses from them to date with growing homes.
Got a great bed and great customer service. Would definitely buy again.
My beds are excellent because they are separate.
Shane was very helpful and professional. I was buying the mattress for my 20-something son and Shane did not try to upsell me. My son says that the mattress is comfortable and the adjustable base makes for great sleeping. I recommend Urban Mattress.
Positive experience in the store, professional and efficient delivery crew, nice new mattress. The only reason I took off a star is my original delivery was cancelled after I mentioned I'd tested positive for COVID (a reasonable decision, I'll admit). I was going to follow up with a suggestion to wear masks and I would stay outside the house during installation, but I didn't even get a chance to pitch that. They hurriedly said "we'll have to reschedule" and immediately hung up. It felt abrupt, disrespectful, and unprofessional.