Company Details

Very very good

I ordered a Derila pillow to help with snoring but I didn't receive 1, I received 4 and charged in USA dollars. They have their ordering set up so it charges everyone with 4 pillows and there are hundreds that have been scammed by these awful people. The business could be derila, Logismart and Ausica. And to return them they give me an address in Lithuania. From Tasmania to Lithuania is out of the question to spend more money on these scammers.

Shannon was nice in the store room. My delivery didn't come the original date due to a computer program change. They accommodated my schedule the next day. Delivery guys were polite and efficient. They set up the platform and new mattress nicely.

My partner and I bought a mattress during the closeout sale. They have now missed three delivery dates and no one will answer me when I call the store or the delivery team. I feel like we have been stolen from and scammed. I only get an answer when I go into the store, nothing happens with phone or email. I need the mattress NOW or my money back

The entire process of purchasing a new mattress was extremely easy and my questions were answered openly and I believe honestly.

Had a great experience buying a mattress from Shannon at Urban Mattress. My wife and I just stopped in unplanned on our way to Central Market because they were advertising a sale. We’d been wanting to upgrade to a king for a while but were overwhelmed from too much online research. Shannon was so helpful and knowledgeable and broke it all down so well. He wasn’t pushy at all, and just walked us through the options. We ended up leaving there with a new mattress and it was a great choice. Highly recommend.

Fantastic thanks for the great deals!

Great delivery service and store service.

They asked that the schedule be delayed one week which I agreed to. They arrived and set up the bed. They did a good job. The mattress is great

Delivery of our mattress was quick and efficient. We are sleeping comfortably now.

Shane was great helping me find the right mattress.

Friendly and fast! I had the mattress delivered a few hours after purchasing.

I got a great price on their close out specials. James did a great job.

Shane and Shannon have helped me with my bed purchases for over 10 years. I trust that they offer quality beds, with nice variety and the best prices. I especially love their tempurpedic and natural fiber bed options. Above all, I find that they are knowledgeable and take the time to explain all the differences between bed choices. I also use them for pillows, sheets and bed protectors. I just bought my 5th bed with them, and. Hold not be happier with my purchase.

Great Product and Friendly service. VI Spring is beyond compare...

Lilly our sells person was awesome! She went out of her way to get me the best deal possible. She made the whole experience a real joy! I love my bed. I could not be happier!

Shane was incredibly helpful in choosing our mattress. We couldn’t be happier with our choice!

You guys gid great! I love my Vi Spring mattress. It is soft and I can lie on my “parts” thigh & big screw.

Customer service was great

Staff was great to work with, Lillie went above and beyond to make sure my wife and I were happy. Thanks Lillie!