4001 N Lamar Blvd, 78756, Austin, US
Fast and friendly! I accidentally ordered a king instead of queen, and they quickly resolved MY error at no penalty. Will be back!
Shane took perfect care of us, we couldn't rate the service any higher.
Easy, relaxing purchase that took little time but was pleasant for me.
#1 the mattress is amazing! #2 Got here on-time!
Urban Mattress worked with me about my concerns and followed through with their warranty. I really appreciate their attitude and customer service.
Excellent customer service experience! Shane was great at directing our exploration of different products to land on the right one.
Mattress is great and Andrew and Lillie and their delivery team were all amazing!
Shane, the owner and his team are all so professional, knowledgeable, and kind! This is the 3rd mattress I have gotten from Urban mattress, because I love tbd beds, and how well I’m taken care of each time I work with anyone at UMatress. Great people, great beds!!!
Great buying and delivery service!
Such a great experience. No pressure. Just the facts. Then you make the informed decision. This is my second mattress from these guys. You can’t go wrong.
Love our new bed! Just purchased a second one. Shane & Shannon were great to work with. Tell them we said Hello! Jerry & Julie
Great product, great customer service. Shane and Shannon have both gone above and beyond in helping myself and my family with high quality mattresses at great prices. Wouldn’t go anywhere else.
Fantastic customer service! I have never owned a mattress this amazing. It is hard to get out of bed 😂
Guys arrived on time, were efficient and very nice. Did good work.
All my questions about the box spring was satisfactorily answered.
Helpful to my needs. Kind and professional service.
Helped me find exactly the kind of mattress I needed & was very friendly without pressure or upselling. They delivered it up two flights of stairs and the mattress was well protected (double wrapped in plastic). They even threw in a free pair of sheets as a welcome gift. Would recommend to anyone!
Had trouble/long wait to get bed and frame delivered but staff kept us up to date. Sometimes $:/@ happens and it’s no one’s fault. Love the bed and would definitely do business with them again!!
Fantastic customer service and great prices. Accommodated my needs 100%
Sales associate was knowledgeable, patient and courteous. White glove delivery was on time and delivery crew did an outstanding job.
