84-86 Great Northern Terrace, LN5 8HJ, Lincoln, GB
My third order with Arthauss. Always phenomenal.
Easy to order..quality furniture when I had a query they got back to me quickly and quick delivery
Ordering is so easy . Delivered on time and the guys were great , checked all the boxes and made sure all the mirrors were fine before they left . Once built the wardrobes are fantastic, they are really sturdy , brilliant value for money . Highly recommend
The wardrobes are heavy and solid however when we put it up there is a scratch on one of the glass panels and also there is a hangar bracket missing but other than that they are brilliant
I purchased a bunk bed from Arthuss Furniture in July 2024, and I couldn’t be more disappointed. Shortly after assembling the bed, I noticed the paint started peeling off. I contacted customer service, and while they did send replacements for the affected parts, the new pieces also started peeling within weeks. To make matters worse, the bed has now developed multiple cracks, making it feel unstable and unsafe. I paid almost £800 for this bed, including the mattress, which is a significant amount for me. Unfortunately, the quality simply does not justify the price. Now I’m too afraid to let my child sleep on this bed because I don’t trust its safety. I strongly urge others to think twice before purchasing from Arthuss Furniture. I wouldn’t want anyone else to go through the disappointment and stress I’ve experienced.
Fantastic bed, very well made and solid. Would 100% recommend! Great communication regarding delivery etc., arrived exactly when they said it would.
I have ordered the display cabinet. It is arrived on time and the assembly took very less time. The display cabinet looks great!
Great customer service communication, good quality if product to the price, decent time for deliveries
The cot bed bunk bed is absolutely brilliant. My children love it and sleep very well. The mattresses bought as extra are very comfortable. They are safe and sound with the high rails that can be adapted as they grow. I love that the cot bed is low to the ground which means when my 1 year old is ready to move on to a bed he won't have far to fall if he rolls out of bed. Delivery was fast and I was kept updated and the delivery men were polite and helpful
The furniture is nice, sturdy, has smart mechanics, the instructions are 99.9% perfect and written in different languages incl. English, Polish, Czech, German and more... It came very well packed with safety covers... ..the delivery company delivered it 1 minute exactly as stated on the tracking slip (6:00 AM :-)...(twice for the bed and the wardrobe)... It was a pleasure to put it together, it was quite easy but it took me a few days as I took it really step by step... (wall bed with 2 side cabinets and a wardrobe)... Good price as well
Very pleased with service and quality of TV Unit. Communication and delivery was excellent with the item delivered flat packed to our lounge. Item was packed well with clear instructions and we are very happy with the result and quality at a price we could afford. Thank you
absolute nightmare to assemble, we nearly lost our minds. Video sent to is was wrong. Instructions nightmare to follow. Called company they said should have taped and took photos of our process. We had to spend an extra £150 to bring in a builder to fit it to the wall and make sure it was even safe to sleep on. The refund issued was 50 pounds. You request I upload a video. How was I supposed to build and video
Great product, very sturdey
Excellent delivery. Love the item. Thank you.
Great service, choice of delivery dates, arrived when they said they would. TV unit looked as it did on website.
I recently purchased Multi 36 Sliding Door Wardrobe 233cm and I am extremely disappointed with quality. I would strongly advise against buying this product as it is clearly not worth the price and offers very poor value for money.
This is a good quality product, let down by poor instructions. All the parts went together well, and the metal fittings are robust and should last. The bed seems comfortable (though I have not yet spent a night on it) and the opening / closing mechanism works well. However, this is definitely a job for at least two people with previous experience of assembling flat pack furniture and a decent range of tools (particularly spirit levels and Allen keys). The instructions consist of a series of pictures, and are not particularly clear in several of the steps. It would help greatly of all the panels came with a (peelable) label to identify them as many are very similar. Identifying all the parts took us a long time before we started assembly. The carcass is assembled first, and then raised into position. If you have a modern house like ours, you may find the ceiling is too low to allow the carcass to be swung upright. We had to remove the bottom panel and feet to give enough room to raise it into position, and then had to lift it back onto the base once vertical. Another word of warning concerns the next step after fixing to the wall and and connecting the part-assembled bed frame. At this point the frame is light compared to the finished bed, and requires some force to pull down for the the next stages of assembly. It must be held down to do this, ideally by someone sitting on the end of the frame. If it is accidentally released at this point it will spring back with some considerable force due to the strong springs and could be lethal. Please be aware of this! In summary, this is a quality product, all the holes accurately align, and the results look good. However, some previous experience is required before attempting assembly. I say this having assembled much flat-pack furniture over many years.
The furniture is of good quality and once fitted in position works perfectly. As a fold up double bed it is quite a large piece but its design ensures that it doesn’t look out of place when closed up with its smart detailing and clean lines. It came in several boxes with hundreds of bolts, screws, fixings and plastic slat couplers and lots of timber pieces. It had to be built using the diagrams as the instructions were in about eight languages, none being English. But it was pretty easy to work out what went where. It was built and fitted in one day by one person but would have been quicker with two. All in all, we are very pleased with the bed and the convenience of folding to allow the room to be used as a second (small) lounge/tv room.
I ordered a wall be, two bed storage cabinets and a cupboard. I made the order just before Christmas and they were ready to deliver in just 2 days. The delivery was on time, early slots. The quality of the bed is excellent. It is exactly as they show on videos, the mechanism is very smooth. The suggestion is to ask/look for assembly as it takes time, but otherwise value for money is great. They also provide transparency to discount codes on their website, which helps with savings. I definitely recommend.
OVERALL THE BEST EXPERIENCE — From start to finish all was easy breeze! Ordering was so easy, I emailed a few times and each time their response was quick and clear. Delivery was spot on! (I live in a block with no lift on top floor!) Assembly was so easy and instructions was straightforward. My girls love their new bed too! Have recommended to a few family remembers already!
