2800 South Taylor Drive, 53081, Sheboygan, US
Acuity Insurance, headquartered in Sheboygan, Wisconsin, is a property and casualty insurer that is recognized as a top regional insurance carrier. In business since 1925, we protect individuals, families, and businesses with innovative insurance products backed by world-class customer service. Operating in over 30 states, Acuity is trusted to protect over 125,000 businesses, including 300,000 commercial vehicles, and nearly 500,000 homes and vehicles. Acuity writes over $2 billion in premium through over 30,000 independent agents, manages over $6+ billion in assets, and is rated A+ by both A.M. Best and Standard & Poor's for financial strength. With 97% positive claims experience based on 2022 insured/claimant surveys, Acuity maintains a reputation for service excellence and innovative products. Consistently ranked as one of the best places to work in America, Acuity employs over 1,600 people. With a 4.4★ TrustPilot score, we're a partner our policyholders trust to protect what they love. We empower our teams to go above and beyond at every turn, so your experience as a new policyholder is seamless, your coverage fits your needs, and your claims process is easy and stress free. Our culture is built on the core values of developing and empowering people, acting with integrity, having fun, driving excellence, innovating, working as a team, having open communication, and respecting and trusting others. We offer a wide range of coverage for both personal and business needs! Personal Business Construction Trucking Manufacturing Retail
Acuity has been a pleasure to work with. I've had business insurance with them for several years and they've been informed and fair with my work comp and liability
Best Commercial Auto Insurance Company I've ever ever done business with. So professional and great customer service.
Great Insurance Company!!! Everyone is great to work with. Cindy is amazing at what she does!! She is a great asset to your company. If only everyone I work with could be like Cindy :-)
I have always had good customer service when I called Rio Grande Agency located in Espanola, NM. My concerns and/or questions have been answered in a timely manner. I do have autopay so I really don't have frequent communication with representatives, to avoid late payments my choice was autopay which I find easier.
Great Company with prompt service, Excellent customer service reps! They returned my calls and followed up. Acuity helped me with a with a minor incident and got me back on the road. Highly recommend Acuity Insurance!
I got dropped after years of no issues over an auto accident at which I was not at fault
Erin Hales continues to be on top of our needs. She is a very talented lady with a great work ethic. She reviews and gives us the best quotes for both home and the station. She is very friendly and returns calls or messages quickly. We are glad we found Acuity Insurance.
My agent, Samantha, put me with Acuity and it has provided peace of mind ever since. Both have been responsive on a timely basis answering questions and resolving issues, none serious thankfully.
When we had a deer accident you responded withen 2 days to resolved the claim. We were very impressed.
You have come through when you were needed, yet you had someone in your office that was not very professional and starting blaming me for something that did not happen. I should give credit to my agent who has handled my problems very professional.
Acuity has been a good insurance company. i have used them for my company's insurance for 10+ years.
I called. I got insurance. Got a good rate. Automatic payments. No hassle, no problems, just insurance,
I was told safety resources are provided, I cannot find them? My insurance takes very good care of me(with no claims.) Thank you for asking my opinion. Dave Remick
Very quick and efficient proposals, billings and insurance coverage for residence, property and vehicles. Excellent personal relationship.
We appreciate the dedication to their customers. Any time any type of claim is processed, it is handled very professionally and efficiently. Thanks Acuity!
You never want to have to use your insurance and you always hope they keep their promises if you do. We came across some bad luck and needed Acuity services not once but twice. They were absolutely amazing! We don’t have on single complaint. Not one. We would recommend Acuity time after time. We couldn’t have been taken care of any better.
I am very happy with Acuity. When ever I needed to file a claim they were very easy to deal with. They are not the cheapest but they are the best and my agents from the Starr Group are very helpful with any questions I have. I highly recommend them.
Excellent claim service. During the height of the pandemic they worked with customer to ensure we were able to maintain all of our insurance needs.
I’ve been with your company for many years , you don’t give me a break! Look at my record, my insurance shouldn’t be this high. You should re-evaluate your customers account and get them the best price
I get a raise in social security and you raise my rates. As soon as the weather clears up I’m going shopping for cheaper rates.
