2800 South Taylor Drive, 53081, Sheboygan, US
Acuity Insurance, headquartered in Sheboygan, Wisconsin, is a property and casualty insurer that is recognized as a top regional insurance carrier. In business since 1925, we protect individuals, families, and businesses with innovative insurance products backed by world-class customer service. Operating in over 30 states, Acuity is trusted to protect over 125,000 businesses, including 300,000 commercial vehicles, and nearly 500,000 homes and vehicles. Acuity writes over $2 billion in premium through over 30,000 independent agents, manages over $6+ billion in assets, and is rated A+ by both A.M. Best and Standard & Poor's for financial strength. With 97% positive claims experience based on 2022 insured/claimant surveys, Acuity maintains a reputation for service excellence and innovative products. Consistently ranked as one of the best places to work in America, Acuity employs over 1,600 people. With a 4.4★ TrustPilot score, we're a partner our policyholders trust to protect what they love. We empower our teams to go above and beyond at every turn, so your experience as a new policyholder is seamless, your coverage fits your needs, and your claims process is easy and stress free. Our culture is built on the core values of developing and empowering people, acting with integrity, having fun, driving excellence, innovating, working as a team, having open communication, and respecting and trusting others. We offer a wide range of coverage for both personal and business needs! Personal Business Construction Trucking Manufacturing Retail
polite and knowledgeable staff
The recent renewal of our annual property/liability/work comp policy was accurate, smooth, and problem-free. Your company is well-known for specializing in our industry. That is a big help to us to have an insurance carrier who knows how our business and industry operate and can even offer "helpful hints" to us about something we may not already know or realize.
Easy process, great value. I have been very pleased with Acuity.
Easy to work with, questions are answered rather quickly, & no waiting for weeks on end to receive claims.
Kim Stone, our agent was very helpful to insure that we had the proper coverage for our cars, our house, our valuables and an umbrella policy at a reasonable price. When a stone damaged our windshield the claims agent was helpful. He set up an appointment with Safe-Lite for us. We have a new windshield. It was so easy for us. We appreciate such great service.
Everyone we deal with from Acuity is Ethical, Honest and helpful!
Well my agent is the best. I had claim in I don’t know how many years a couple years ago and the home owner side of insurance was great. They raised me up some I can see that. However on the car side you’re really high for the coverage nowadays. So much so that next year I may be looking elsewhere regretfully so. Time will tell. I’m square for this year I only have liability and I think you might be a bit higher in that category. Who knows I like to stay loyal. Especially after you coverages on my house claim. You guys were A++++. I just hope you don’t price yourself out of business so the CEO and all those vice presidents don’t get greedy. Melino
Have never used my insurance and rate continues to go up yearly. Im shopping around for cheaper insurance.
I kept having to leave voice messages and kept having to call back instead of getting a reply
Quick, thorough, professional response and closure.
Quick and professional service.
How do you continue to raise my rates without having any claims accidents anything but yet it goes up every year.
Prices are competitive. Follow up is strong. The policies are easy to read and understand. Great experiences over the years.
Your company is the best! Rates are wonderful and customer service is next level! My only regret is not finding you 25 years ago!! We are planning on transferring our 5 cars onto the policy as well!
Pleased with Company! Good coverage’s, but a bit on the pricey side. Agent does not interface much with the Company.
The convince of reviewing my coverage as well as billing. You made it very easy.
Response to the inquiry was fast and helpful! The scheduling went well and I was able to get the work completed on-site during the workday. The technician was courteous and knowledgeable in getting the job completed.
Thank you for making the Acuity App so easy to use. I love it! It's so easy and quick to set up and use.
Always able to talk to friendly people. Get service immediately.
I haven't really had any recent claims or needs. However, whenever I do stop by the office to ask any questions or pay a premium, I am always warmly greeted by name.
