180 Newhall Street, B3 1SJ, Birmingham, GB
WAE+ provides a huge range of items to thousands of customers across the UK every day of the week. Offering unbeatable value on branded items such as TV's to Beans, Hi-Fi's to Stationery, Furniture to Cookers. We've got it all under one roof ready for one easy delivery. Mission WAE+ are committed to providing an efficient and reliable dispatch service, backed up with efficient and polite customer service. We are happy to provide advice and discuss products from any of the 450,000 lines we have listed. We have patient, trained and experienced staff with a wide range of in-depth knowledge to offer technical support if any of our products do not work as intended. We adjust prices on a daily basis and always pass on lower costs to our customers. We always try to offer a good range of alternatives to all of our products, including cheaper versions of an item where available. We select couriers based on their own merits and use the best one for each order to ensure timely delivery including our own delivery drivers. Company Overview WAE+ is one of the fastest growing retailers in the UK, with over 450,000 products at exceptional prices. You're sure to find what you want easily, quickly, and at the right price. Description On top of our consistently cheap pricing, you will find fantastic deals on thousands of Office Products, manufactured by all the leading brands. We provide you with the products you want; at the time you want them, all at a pleasing price.
Fast service would do business again
i have waited well over a month for my delivery. have written to them many times but i only get this computer generated generic, vague, answers back, "we are sorry bla bla bla"..! and the way their computers generate and format the email responses makes it almost impossible to read what they send you when they eventually can be bothered to reply that is.... so i give up now. im now trying to cancel my order but even that proves to be difficult with these guys. i will never, ever shop with them again and i would recommend everyone to stay clear of this company! m
had an issue where a delivery was awaiting fulfilment (which meant it wasnt in stock) after the 12th day of waiting a i gave a call to which i was told this. i spoke to Daniel (no surname sadly) who helped me reorder the next model up and gave me a refund via store credit to spend as i wished (next model up to card i wanted).
The CM Storm Recon arrived quickly and well packed. For me left handed, it works very well and is well made and WA+ price was very competitive so I would certainly use them again.
I ordered a receipt printer from this company about 4 weeks ago. 10 days delivery was estimated. I never received it, in other words they took my money but have not supplied the goods hence breached terms of sale/agreement. Cancelled the transaction and requested for a refund which they acknowledged but still waiting! They claim that they are “one of the fastest growing online company in the UK”, actually they are one of the fastest growing cheaters – warning, don’t buy! There are NO customer services really, no one bothers with it or they don’t clear less. I have contacted Trading Standards and my Credit Company now. Avoid them at all cost!
Ordered this router on 13th may as it looked good value and the site caught my eye especially with its "here to help" strapline. Over 1 month later and after two conversations still no item and no indication of how long it was likely to be. I have now cancelled the order as this appeared to be what the representative wanted me to do. I have ordered from pixmania and have already been advised that delivery will be tomorrow. That is how an online retailer should do business. Will never use WAE+ again.
Delivery took 20 days - 12 days over the promised delivery date and no explanation.
Delayed delivery. Bad comms. Had my money nearly a month. My patience has not lasted long enough in their queue to get answered by phone. E-messages vary but unhelpful. Still waiting on a product their website describes as in stock. Would avoid completely based on my experience.
Helpful and informative company, excited for my product to arrive and continue using the company for additional items
I actually cancelled my order as it was going to arrive too late. I'm glad I did. I've since heard a lot of bad reviews about their customer service. I have to admit it was pretty awful. Had to email them multiple times and only realised that my order had finally been cancelled when I checked my order status.
I ordered a clock from WAE on 4 May 2013. No clock received. Emailed - no reply. Telephoned - clock not available. Refund requested and agreed. To date no refund. Next stop Trading Standards and Google as a complaint. Order No. 188491. What are you going to do about it?
Received product, which is working fine, on time. Ordered online on a Monday & received product following Monday. This is my 2nd purchase from WAE+.
very good service
I ordered lego for my son, order summery said with delivery within 3-5 days. Order took a week and a half and that was after me emailing them.
I placed my order with WAE+ on the basis that the item I purchased ( Creative Sound Blaster X-Fi Sound Card ) was competitively priced particularly when I hesitated to order and was e-mailed with an offer of free 3-5 day shipping which clenched the deal. Unfortunately, the order had not arrived some days after that period and when I contacted customer services they informed me that the item had not yet been received by WAE+. I was particularly annoyed that I was not informed of this because I wanted to take the item with me abroad and was leaving in a few days so the shipping time was extremely important. However, I have received the item via my son who left two weeks later. The product works well and the criticism is in respect of shipping only.
Ordered at TV, waited 15 working days, still did not come. phoned and asked where it was and got nothing but ignorance, and told to wait a further week! thanks
Excellent price and service.
I had not heard of WAE before but was looking to buy papermate inkjoy pens. I could not believe my luck that I could get all ten pens for such a price. I have since been back and bought three more packs even thought the price has increased slightly. I still consider them value for money. I would certainly use, and have done so, WAE again and recommend them to others.
I brought a navu 2445 sat nav with western europe lifetime maps the order arrived in the stated delivery time and the item was in perfect condition
Ordered a standard home PC on 4th May and still not delivered by 10th June!!!!!
