180 Newhall Street, B3 1SJ, Birmingham, GB
WAE+ provides a huge range of items to thousands of customers across the UK every day of the week. Offering unbeatable value on branded items such as TV's to Beans, Hi-Fi's to Stationery, Furniture to Cookers. We've got it all under one roof ready for one easy delivery. Mission WAE+ are committed to providing an efficient and reliable dispatch service, backed up with efficient and polite customer service. We are happy to provide advice and discuss products from any of the 450,000 lines we have listed. We have patient, trained and experienced staff with a wide range of in-depth knowledge to offer technical support if any of our products do not work as intended. We adjust prices on a daily basis and always pass on lower costs to our customers. We always try to offer a good range of alternatives to all of our products, including cheaper versions of an item where available. We select couriers based on their own merits and use the best one for each order to ensure timely delivery including our own delivery drivers. Company Overview WAE+ is one of the fastest growing retailers in the UK, with over 450,000 products at exceptional prices. You're sure to find what you want easily, quickly, and at the right price. Description On top of our consistently cheap pricing, you will find fantastic deals on thousands of Office Products, manufactured by all the leading brands. We provide you with the products you want; at the time you want them, all at a pleasing price.
Sounds great, easy to set up and solo cheap
I used WAE+ for the first time recently and was very impressed with them and will definitely recommend them to anyone. The website was easy to use, the prices competitive but most importantly my item arrived very quickly. I live in a remote part of Scotland and nothing usually arrives quickly here, so I was very surprised and pleased when the courier pulled up with my delivery. I am just about to order something else with them now and look forward to the same experience!
The prices on this site are fantastic, best out there. The delivery takes around 7 to 10 days so make sure you order well in advance as delivery is a bit slow.
Ordered some corporate "toys" on 6 June for an important meeting, as couldn't source locally and requested these be delivered ASAP (I was prepared to pay an additional delivery charge.) However, on calling after placing the order (the website advises you to do so to upgrade your delivery requirements) was advised that due to the stock having to be shipped from a different warehouse the quickest the goods would arrive was in two working days. Far from ideal (particularly as they quote 1-3 days on theitr website when one working day is NOT possible) but I accepted this as policy and hoped my order would arrive on Monday 10 June. However, by today (Wednesday 12 June) these have still not been shipped. No contact from WAE to advise. On calling their customer service (poor line, strong accent - I'm guessing call centre) I have been told there has been a delay and my order will be here in a "few days". I asked that I be kept updated and if there is a further delay that WAE call me/send an email but apparently their system isn't set up that way. Very poor. Will not use again.
I was just looking for some simple USB cables and found the brand I trusted and very reasonable prices. Only downside was that search for what you want within a section wasn't very easy. The cart could do with a breakdown of USB cables types (for example) within the main section. Text search didn't work as I would have expected.
The website was easy to navigate and I found the product I wanted easily.
I was a little dubious ordering as some past reviews stated problems with receiving items. However i couldn't be happier! The order was easy, and the delivery came a lot sooner than i expected. I have no qualms in ordering from WAE+ in the future!!
wae is quick and easy goot choice of products and prices :)
Full of broken promises, typical email replies: 18/04 - "We are due to expect a delivery in the next 3-5 working days. Are you happy to hold for this?" 27/04 - "We are due to expect a delivery to you in the next 1-2 working days from our European warehouse. " 31/05 "we've already informed the warehouse and your order item is already allocated and will be delivered to you in few working days". Zero responce to asking to cancel and asking for a refund. It is a shame I have to give one star.
New customer here. Found using google sopping while searching for a wireless headset. Found the site. Used the site. Been 4 minutes and I'm still waiting for my product. This is to be expected though. Satisfied.
The Negative:- Ordered 2 identical items showing as in stock on 18/5/13 and they remained showing as in stock until I received order on 10/6/13!! There was no email received to confirm that the items had been despatched either, I had to keep logging in to check the order status. The Positive:- However a least the products were the correct items and were very good value for money, price had increased twice on website since I placed order to receiving it but I was not charged any extra. Phoning the company was ok and I was advised they had problems with their supplier. In the end the order was sent by courier UPS although I'd chosen ordinary mail and I was able to track the package. Overall:- I would consider using them again but would like to have been kept better informed as regards the order status and some of my account messages went unanswered.
They took the money supposedly the item was in stock. If i had known how far the delivery man had to go to collect it might not have ordered it in the first place, also if they had given him a compass, map even a bike it might have sped things up and he would be able to find his way back to deliver it. I am still waiting have you lost many delivery men this way
Placed my first order with these people as they were a little cheaper all-in than other retailers and claimed the product was in stock. So, I ordered. And waited. After a week (delivery should have been 2 days), I chased them up and was told "err, sorry, it's not actually in stock and won't be for a number of days yet!". So, the website lied about the stock level and the firm didn't have the sense or processes in place to contact me and warn me that the stock wasn't there. I don't deal with people who can't manage their own stock and communicate important updates to customers without being chased for them. I cancelled.
Price was good, delivery cost included ('free') but isn't scheduled to arrive until over two weeks from purchase which is odd.
They were considerably cheaper than other suppliers. the free delivery was good but 7-9 days is a bit to long, I hope it doesn't take that, 4-5 is ok. I tried to find other products to buy but I found the navigation and filters hard to use as they were unlike other sites - so not intuitive. I will find products on other sites first them come here to check the price.
Nothing more to add - not worth my time - about to cancel my order - won't use again.
payment process is a nightmare
A stress free transaction. Item purchased was competitively priced and arrived in good time and as described. Also, the WAE website provided excellent opportunity to track the status of the order/delivery.
I had to chase up my order as it didn't come within 1-3 working days but customer service is A*, English people who get things done v. quickly and happy with order status, expecting item very soon. I'd buy again from WAE+ because of this.
Excellent value for money when buying Pears Green Soap. This soap can be difficult to obtain, but WAE+ came up with the goods and at a reasonable price. Plus there is the option to have free postage. What else is there to say!
