Company Details

Received reminder and renewal documentation by email, all seemed correct, payment straightforward and acknowledgement and documentation followed promptly.

Efficient and helpful service.

Excellent & Professional.

We will definitely recommend your company to anyone!

I have found Rentguard to be very professional in their dealings with me, they have made sure that i have the protection that is required for my circumstances and have not pressured me into anything that i did not want or need. Luckily for me i have never had to make a claim (this is my 2nd year with them) but i feel confident that should the need arise that i do require them to act on my behalf that i will have the dedicated Rentguard team behind me to deal with any problems that could possibly arise and to act in my interest to a successful conclusion of any claim.

Well designed site makes getting insured a simple and straightforward process.

Very helpful,very competitive highly recommend so far,proof of the pudding is if we have a claim

Very good service

Quick response to queries. Staff extremely helpful. great customer service

Easy to use instant response to telephone call.

No more needs be said. He is.

The people I spoke to were very polite, but it was frustrating to have to make 3 phone calls to try and get name spellings and an address right on the documents. In the end, It was almost right and I couldn't face a 4th phone call. I was shocked to see that the name against the debit card payment was also significantly incorrect, but I was informed this couldn't be changed. I ended up losing confidence in the company, despite them being recommended to me.

Very speedy service and great communication. Did feel a little rushed in terms of speeding through the questions, but it was a good price. Overall an easy way to sort your insurance.

I was seeking contents for a 1 bed flat. I have not had landlords contents for the whole time I've owned the flat and answered no to a question. This meant I had to ring them. The agent who answered seemed to think I wanted buildings insurance for a block of flats! and then wanted to know why I hadn't had contents continuously insured. After a ridiculous conversation when he kept saying "the underwriters require the information I hung up". They rang me back the next day and a much more switched on agent said they actually needed to know if the buildings (not contents had been insured). He was re-assured when I said I pay managing agents for property insurance. Perhaps Rentguard need to re-phrase their additional questions for contents only and stop regarding this as an add-on to buildings insurance. !

Rentguard provided a quick and efficient service, I've used them for many years and have always found them to be helpful and very competitive.

My first name has just two letters. Somehow you only accept three or more letters in the entrance page. I had to use my wife's name to work around it. Then change it back later. That's a glitch, hope you can improve it.

as a new landlord the help and advice and time taken to explain was most appreciated

Would not provide cover doe to previous claim

Hello There, You can choice the RENTGUARD (Home insurance company). As my opinion its try to supply cheaper price with good coverage of policies of HOME insurance. Thanks.

Fantastic service, very personal and kept informed throughout. Tyrone was very useful.