11 Caradon Enterprise Centre, 1 Holman Road, PL14 3UT, Liskeard, Cornwall , GB
We supply the Uk's Best Value Funeral Plan and also acquired Which Funeral Plans the UK's Number 1 Comparison website for their exemplary customer service skills and expertise in the funeral plan industry.
best price but order form needs altering had to fill second form
Very rapid response via telephone. Also quick confirmation once we had decided to go with Which Funeral Plans.
Professional and prompt service with no pressure put on us to accept any particular plan.
So easy and relaxed ,it was personal and simple. thank you.
I found that the information from Which was easy to understand and very helpful. I would recommend this service.
I searched the web or a pre paid funeral and opted for this firm as they were the cheapest. Although being the cheapest the service and communications were second to none and I have no problem recommending them.
On application form: 1. The return address on form was not the address on envelope provided. 2. Instruction on back of payment slip says to tear off and keep direct debit notes. This would also take off signature on other side of sheet! 3. Confusion with payment instruction between form and booklet rearding 12 month payment option. One says no deposit with 12 monthly payments, the other says send deposit and 11 monthly payments.
After reviewing other companies and Plans. I received something that no one else provided, unbiased advice and, additional companies of which I was unaware. John give me all the relevant advice and within a short time the application arrived and was duly completed. A lot off my mind and a plan for my wife as well.
To save our daughter having the job of arranging our funerals Which Funeral Plans dealt with all of this for us. They found a suitable Plan to meet with our requirements and kept us well informed. Their friendly approach to this sensitive subject has given us peace of mind.
John Lecomber was able to answer all questions and queries that I had and was in touch on a regular basis Good Service Keith Gray
Person I spoke too was very professional, very polite & very friendly. This attitude is exactly what is needed when taking out a funeral plan.I would recommend this company. Well done
Which Funeral plans service is second to none 1st class in all areas from enquiry to completion they have given me confidence to proceed with my plan
All aspects of the process of setting up a Funeral Plan were explained meticulously and thoroughly. Most satisfactory service generally.
The gentleman I spoke to was very helpful, considerate and patient. Very happy with the service I recieved
The help that we received from the first phone call to the setting up of the plans has been exemplary. Enquiries have been dealt with quickly and efficiently and the staff have been so polite. Thank you so much.
Seems to be a good buy. I checked a number of other discounting providers eg Skipton BS, Age UK. The Which? report (not to be confused with Which Funeral Plans Ltd) quoted out of date prices. Notwithstanding a promised £50 rebate per head, I felt that there might have been a reduction in the Administration Fee (£180 per head) as I had applied for TWO plans, ie for both myself and my wife. Nevertheless, the service was efficient and friendly.
Absolutely first class service. I was telephoned when arranged and supplied with all the information I needed to make an informed decision.
Prompt and courteous service - friendly but efficient
With one phone call all necessary easy to understand documents arrived promptly in the post. One phone call answered my questions and would recommend this method of arrangement.
WeThis was the first time we had made any enquiries about pre paid funerals, so we're very unsure of what we were looking for. The colleague I spoke to was very informative and handled my enquiries in a very professional and friendly manner.He made me feel very at ease which helped me decide the plan that was best suited to me, once I had decided the process was very quick and I was informed immediately when they had received my paperwork, I was also told what to expect next from the company I had chose to go with for my funeral plan, I have no hesitation in recommending this company