Company Details

Detailed information was supplied, helpful answers were given to all my questions, mainly by phone; courtesy and patience was shown when I made a mistake!

I received very clear, sensitive and prompt advice from the advisors I had contact with by phone, letter and email. The choices were clearly set out and easily to compare with the market. I could not have been simpler to complete the purchases.

Found company on web, I have found them very helpful,I had a couple of querys and if there was anything that they could not answer, Paul found the answer out and phoned back when he said he would. Could not have been more helpful, prices are very reasonable, and I could add bits onto the plan that I wanted.

My request for Funeral Plan provider options, was promptly and courteously responded to and has resulted in my application for purchase of their recommended Plan. The company has since informed me of their receipt of the application and has undertaken to advise me of the progress of its provision to me as information becomes available to them from the respective Provider. I therefore would recommend Which Funeral Plans services to persons seeking such provision. Graham I Brown (customer)

Once we contacted ' Which', re prepaid funeral plans, We were contacted within minutes. From that point, everything was explained and dealt with professionally and expertly. Excellent service, superb experience. Graham Woodley

They are very helpful and considerate as it's not a subject I and many others find difficult to talk about it was surprisingly easy .I would recommend them to anyone thinking about a prepaid funeral

I had no problems at all with the service I received and was kept up to date at all times.

John and Paul were most helpful, answered all my questions with no strong sales pitch, that is the reason we purchased from them

Was recommended by a relative who gave my details to Which funeral plans. I was sent papers very promptly and was impressed by the stamp addressed envelope. I filled in and sent off forms and was given a courtesy call to advice they had received them. Experience so far has been very good. Will expect nothing less with end result.

easy to use (even for us computer illiterates). as with other comparison sites, saves searching around for individual plans. am very satisfied with help & guidance offered

It was a very easy process once I had read through all the plan details and the terms and conditions. Pleased I have taken out plan and insured against future price increases.

I can only say how helpful the person I spoke to on the telephone was as he answered all my queries and I had no hesitation in deciding whis funeral plan was for me.. many thanks mrs margaret Hudson

Couple of emails sent regarding my requirements and then filled in the form, no fuss, very professional, would highly recommend.

WFP made the funeral plan procedure simple and accessible from the start. My initial enquiry on their website was followed up by a thoughtful courtesy call, and a lovely dicussion about my wants, and from there on it was plain sailing. My sincere thanks to Paul and John who made the whole process easy and pleasant. With their unbiased views, they helped guide me through several options which made it easier for me to make the right choice at a price which was right for me and now I have peace of mind.

I was amazed at how quickly and efficiently "which" dealt with my requirements, especially after having a lengthy wait for information from other Funeral Directors. I would thoroughly recommend "Which".

I was extremely satisfied with the help and advice I received from this company. I was asked for basic information on the initial phone call and was advised straight away which plan would be suitable for my mum. I received the brochure very quickly afterwards. I just had one or maybe two queries which I called them about and they were answered quickly and professionally. I completed the two forms required, posted them and was given a courtesy call to say they had receive them, like they said they would do - just waiting for the documents now, so well done, very impressed and would not hesitate to recommend to anyone else.

I have already replied to your request but maybe it did not go through. Anyway I have no complaints so far and I appreciated the time and patience given in dealing with all my queries. I also found them extremely flexible and very pleasant. Margaret Wensley

I am so grateful to Paul for his advice from the outset of my enquiries about organising plans for my wife and I. He discussed in detail the various options available and, with his assistance, I selected the most suitable plan at a competitive price. Now that the plan is set up, I am greatly relieved. My wife has always avoided the subject when it has been mentioned and she is now too ill to discuss planning with me, so, with Paul's help, and the use of my son's address for the delivery of correspondence, everything is taken care of, two plans are in place! Not only have I achieved peace of mind but, I have relieved my family of the burden of aranging their parents' funerals, hopefully some years from now!!. So, thanks again to your wonderful staff for helping me to achieve a long held objective. I thoroughly recommend the services of Which Funeral Plans.

Found this plan on comparison site, filled in details for brochure, followed by courtesy call giving more details and information. Person on the phone was very pleasant and understanding. Details were through the post by following morning, filled this in straight away and returned, as we were pleased with results. We recieved a furthur courtesy call confirming details. All in all, highly delighted. Many thanks.

Rapid response to my enquiry. Courtesy call on receipt of my application forms & all my questions answered satisfactorally in a very understanding & friendly manner.Thank you.