Company

1strescueandrecoveryservices

Union Street, M27 4HL, Greater Manchester , GB

About 1strescueandrecoveryservices

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M M 28 February 2025, 01:19

Worst nightmare of my life. They just use the customers’ vulnerable condition with weird T&C. If it’s better not to have recovery service rather than bad one. Urge all viewers not to subscribe with this one.

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Mr R 28 February 2025, 01:08

The recovery was carried out quickly and the driver was very friendly, I am very happy with the service I received.

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dawn robinson 27 February 2025, 18:05

The guy who turned up to take ml21 sya. Was very helpful, knowledgeable. Very chatty.

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Customer Andy 27 February 2025, 04:21

Very professional curtious and looked after us on our breakdown. Ensured that we were safe and well. Very good service. Kind regards Andy

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Nicholasjahicks 27 February 2025, 01:56

Broke down in the multi storey at Manchester Airport. RAC arranged for us to get home BUT 1st Rescue were brilliant. Communications between office and driver and us was brilliant. Picked the car up, brought it safely home. Really could not have asked for any more professionalism that what we received for the company.

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Anna Heyes 26 February 2025, 01:16

The car was left by the recovery driver in the middle of the road because his winch broke and is still yet to be recovered so no my experience has not been great. Dangerous behaviour.

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Gary Goodyear 25 February 2025, 01:35

Excellent service, very professional, thankyou

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Dominic Keane 25 February 2025, 01:12

Great reliable service & the guy they sent was really helpful & informative.. Huge help, after having to deal with the RAC, most of the day.. BIG THANKS TO THE TEAM. Dominic. 👍🏽

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Debbie Finch 25 February 2025, 01:04

Arrived quickly, to recover my car. Very professional and friendly, excellent service

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Mahesh Samarawickrama 24 February 2025, 05:42

Great service done

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Rob Leach 23 February 2025, 01:04

Waited so long (ever fluctuating time that I was only updated on whenever I called and waited on hold for 10-15 mins at a time) that I opted to drive back to the depot with a broken coil spring. Couldn’t have gone any worse throughout.

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Sarah 22 February 2025, 05:47

Wow what an amazing service, after having problem contacting yoga to get my breakdown service... I contacted one call rescue directly & they were absolutely amazing, not only they sorted it with yoga but I was told the recovery agent will be with me between an hour to an hour & 1/2. To my surprise the recovery agent (Trade Cars Manchester Ltd) rang me within 5 minutes after my call to one call rescue & he said he will be with me within 15mins & true to his words he was there within the said time & within 1/2 hr my car & I were on our way to the garage... Thank you one call rescue & the recovery gentleman(sorry i didnt get your name) he was friendly & very professional, you guys were amazing on the day. P.s. also got a call of the lady from one call rescue to say the recovery is on his way but he already called & told me he is on his way, both parties were just amazing...I never call for rescue before & what a wonderful experience. Thank you 👍

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Tracy Ward 20 February 2025, 18:11

The guy was brilliant. Very friendly knowledgeable and put me at my ease as I was extremely anxious.The car couldn’t be started but he diagnosed the problem and arranged for car to be picked up and taken to the garage the following morning to avoid extra costs to ourselves. Thanks for the great service

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Adam jones 20 February 2025, 01:50

Excellent service all round, was notified prior to driver arriving, driver polite and professional.

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Zoe Doocey 18 February 2025, 01:53

Went to get my car was left outside even thou there was a driver there to get my keys spoke to the boss so rude refuse to come and let the driver give me my keys even thou I got a taxi was left in the cold rain stood outside for 30min with my disabled son rush hour waiting for a taxi to take me home again 40min away then in the taxi rang and said come get the car joke!!

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Nathan Stringer 18 February 2025, 01:07

Driver came out due to a completely flat battery that my boost pack still couldn’t start. Had the car started in no time and also noticed a slight coolant leak and topped my coolant up for me. Very friendly and helpful

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taanushri sharma 18 February 2025, 01:04

Humble and sweet. Very helpful

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Paul Taylor 17 February 2025, 05:36

Disappointed with call waiting time (33mins from calling to getting through and completing the call) then further two hours waiting for recovery. However, the service I received when I did get through was very good. The recovery driver (Sam) could not have been any better, took care of me and my car in such a professional way and saved the day.

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Keith Tomlinson 17 February 2025, 02:52

Your driver and vehicle were a welcome site after the RAC had left me for 4 hours on a busy dual carriageway freezing in the dark whilst the Police waited for 2 hours but then had to leave. Apparently you only got the request approx an hour before your driver arrived but he was friendly and helpful.

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Michael Bebro 14 February 2025, 04:54

Great service 👍🏼