Company Details

Chloe was efficient in getting my car on and off the recovery vehicle and parking my car just where I wanted it when we arrived at my home. She is very pleasant company, we had a long ride home, professional and enthusiastic about her job. It was a pleasure to be rescued by her. She also offered to stop at the services if need be.

Lovely recovery driver came all the way from Manchester to Aberystwyth to pick up my car after nobody local would help. Friendly and helpful, would definitely recommend

I was recovered after an accident and the customer service from start to finish was impeccable. Really helpful, kept me up to date and was given great service from the recovery driver.

Really helpful when we broke down

Great communication, came within the hour, hoisted my van on to the recovery truck and off they went. Smooth!

Tough job, but managed to overcome the problem and leave my car safe. Thanks

Fantastic driver and recovery work when my rear suspension collapsed on my classic car, driver’s was courteous and cared about making sure car was secured with no damage brilliantly done thanks guys appreciate your efforts but hope I don’t have see you again 😊

The important bit as part of the delivery of my vehicle, was that the driver kept me informed,from when and where he was collecting the car, he informed me of his progress, and updated his ETA to my home. On arrival I could see that the recovery vehicle was "Fit for Purpose " and that my car and trailer had been secure. The driver (Vincent) was polite curtious, and very helpful. This is why I belive your company deserves 5 STARS. Tim Evans.

Said I was rescued what a total lie Rang 9:30pm for breakdown Was told 90 mins for recovery after call Waited until 11:20pm no recovery Called recovery company said driver ment to come he’s gone on motorway job will be 90 mins again after 11:30pm Was never rescued at all total fib I was recovered Had to ask family to come help instead Waste of time this company rather get The AA or rac

Outstanding service from start to finish. Broken down at home. They came out to my house almost immediately can't praise them enough.

After the RAC left me stranded on the A66 with my son for 7 hours (I broke down at 5.30pm) They subcontracted my breakdown to this company. Not only was the driver friendly and kind he had a lovely warm truck and stopped at the services so my son and I could get a drink and some food. He took us home and had such a long drive himself was cheerful, chatty and put me at ease immediately. A knight in shining armour that a stranded single female with child needed at midnight. Thanks so much xx

The whole experience was very professional and helpful. With it being the early hours of the morning it was friendly and efficient.

Excellent service. I was towed home at last night. The driver was friendly and made the whole experience much less stressful.

Communication was excellent. The driver was very informative and pleasurable to talk to. He explained everything and put us at ease.

He was very good

Really fab service. Prompt answering of my call, courteous and helpful agents. Clear and realistic updates. Although it was a long wait for assistance (3.5hrs) the traffic conditions and accidents on the motorway causing delays were a clear explanation for the wait. No hassle service and extremely good value in my opinion.

Excellent service on the last leg of are 150mile journey home .well done

Both technician and the truck driver was amazing I can’t only say friendly both were above the excellent and technician came on time but the 7.5 tone truck driver came 2 hours earlier which was amazing and then he was very professional and friendly I would recommend this 1st company at the first choice the way I have been treated thank you so much 1st recovery wish you best of luck and keep it up that excellent service.

Very efficient, professional and got us where we needed to be.

Between AA and yourselves I called fault on my car at approximately 8pm with eta of around 10pm 1am you came at 1am then told me you couldn’t do anything and to call Aa again who told me no techs till 8am and a recovery can be arranged to fake me back at 3am You need to communicate better between yourselves and not leave a customer in such a situation