Company Details

l had just printed off my tracking label and was still attaching it to my parcel when the courier called to collect it! I liked the fact that the customs forms are sent electronically which cuts down on all the paperwork that you need to print. Also I could track my parcel on each stage of it's journey to New Zealand. The delivery time was estimated 2-4 days and I worked out that it actually took 86hrs from pick-up to receipt which was pretty good going. WPS was the cheapest courier price i could find and I was really happy with their service. This is the second time I have used WPS and i would have no hesitation in using them again

Another successful parcel delivery. The parcel was picked up on Friday 30th April at 1.15 in Cardiff and delivered on Tuesday 4th May at 14.00 in Auckland. This was the quickest delivery time. Very impressed by the cost and speed of the service.

Good service and very good price!

Very good service

WE BOOKED A SHIPMENT AND PAID, THE COURIER DID NOT TURN UP FOR THE PARCEL. WHEN WE CHASED THIS UP WE WHERE TOLD THAT THE PARCEL HAD BEEN SCANNED AND WAS TO BE DELIVERED THE NEXT DAY. THIS WAS IMPOSSIBLE AS IT WAS STILL IN OUR WAREHOUSE. ALTHOUGH THE COMPANY COLLECTED THE PARCEL THREE DAYS LATER, THE REASON THEY HAVE NO RECORD OF THIS IS BECAUSE WE COULD NOT GET ANYONE TO ANSWER THE TELEPHONE CALLS, AND WE HAD TO GET IN TOUCH WITH DHL TO GET THE PROBLEM SORTED. Because this was an urgent airmail booking and we could not contact WPS by telephone, it was deemed quicker to contact DHL direct, which is what we did and DHL then took responsibility for the problem.

my parcel still has not arrived and it left UK 3 weeks ago!

Excellent service. Parcel left my house on the Wednesday and was with my son in California on Friday. Will be using them from now on 👍👍

I have used this service 4 times now and the last one to Australia it only took exactly 1 week brilliant and straightforward pick- up and tracking here’s to many more what a wonderful service provider.

Very professional good service, arived on time

The best company to use for easy to understand labelling, pick up on time and delivery bang on time. They also follow up on any local delivery problems promptly and keep you informed. I am impressed hence using this company often. Thank you a satisfied client.

Always efficient fast service - no complaints at all

Very satisfied with the service

My parcel arrived in South Africa, however the package had been opened, before delivery and 2 of the mp3 players had been stolen out of the package. I will be making a claim against the company. So disappointed. Your company filled out the invoice. Obviously only put the ones they didn't want on the invoice. Disgusting that your company or DHL would steal from a blind pensioner. These were second hand mp3 players that I had brought from SA to put audible books on. Sent then via you as I've had things stolen via SA post office. Will never use you again. Its really not about the money about the fact that she cannot listen to her books.

I got what I ordered, in a timely manner

Sent parcel to Australia picked up at door Thursday afternoon arrived Brisbane Tuesday morning excellent service will use world wide parcel service again excellent

collected on time and delivered speedily....was kept informed throughout

Excellent value, easy to use and first class service. UK to New Zealand in less than a week!

WPS... Would not use anyone else.

Superb service UK to France. Booked Monday, shipment collected from UK warehouse on Tuesday at lunchtime, and delivered in rural France on Friday just after breakfast time. Cannot fault this company. My shipment was 95kg in total on a pallet. Received the link to pay the VAT/customs duty and disbursement charges within 2 hours of the pallet being collected so it was pre-cleared before it arrived in France. It arrived ahead of the initially scheduled 1 week. Pre-booking contact by email was professional and responses were timely. Absolutely no hesitation in recommending this company.

Really disappointed with your service,not sure why but they return my parcel back to me for no reason!!!never ever send it again!!!