Company

WasteManaged

41-51 Grey Street , NE1 6EE, Newcastle, GB

About WasteManaged

Welcome to WasteManaged, we are commited to helping customers take control of their waste management needs. Established in 2020, WasteManaged is an innovative business designed to help customers take control of their business costs by offering simple, fair and fixed fees for waste collection. Our service is designed to save businesses time and money and to provide them with a reliable and professional waste management service. We provide a full range of waste collection services, including waste removal, recycling, and waste management.  We understand that businesses can be overwhelmed with the costs associated with managing their waste, and our team of experienced professionals are here to help. We can help you design a custom waste management plan that meets your needs and budget. Our team of experts are dedicated to providing you with honest and reliable advice. No if’s, no buts, no hidden charges or small print. We calculate the cost for all your current waste needs over the year and then spread this over 12 equal payments every month – easy! Think of it like a gym membership, but without the hard work and lycra. Simple, fair, fixed pricing. That’s better. No more up and down, because running your business is challenging enough. Get WasteManaged. Problem. Solved.

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Nina Malone 01 November 2024, 20:25

Waste Managed have really improved their service over the past year. Much better communication and customer service.

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Jane Graves 01 November 2024, 20:07

Courteous and efficient.

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Catherine Travis 01 November 2024, 19:51

Appalling and dishonest customer service and communication, have left us with overflowing bins for three weeks, speak to a different person every time and everyone has a different story Watch out for the extra charges - our costs have gone up and up, AVOID AT ALL COSTS In response to Wastemanaged reply, the account was put on stop due to £40 being overdue by 3 days, it was rectified immediately when I realised - my bills are between £300 - £400 per month! I have have received an email to say that you will not be sending me the requested telephone conversation recordings due to being a limited company - how convenient for you.

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Mark Henman 01 November 2024, 19:22

An absolutely shocking company to Work with. I would strongly recommend to anyone considering using this company to stay well away. They was extremely quick to send agreements to sign and invoices to pay but when it comes to collections it is an absolute joke. We have waited over 8 weeks for a collection and no one seems to care. I have asked to terminate the business as they clearly are unable to facilitate collections but no I have to pay to terminate as I have breached the agreement even though they have not kept the collection agreement. 4 weeks ago I was told to leave all extra waste out with the bin and it will be removed. AGAIN another waste of time that led to an infestation of rodents due to the waste sitting there so long. I have had to purchase to remove all the excess waste following failed collections which Is an extremely heavy expense for a non profitable organisation. This is clearly quite a popular issue after seeing comments on thier social media pages. We have been left having to work with a company that we simply have no faith or trust in and can't move on without paying a termination fee. Anyone that's considering working with this company don't do it STAY AWAY its not worth the stress.

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Benjamin Hindson 01 November 2024, 18:32

Very helpful and friendly staff

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Enayat 31 October 2024, 22:35

Very good explanation of how to make things problem solved

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Lorna 31 October 2024, 22:10

Lady today was very helpful.

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Kerrie Fox 31 October 2024, 19:47

Paul was extremely friendly and helpful. After the phonecall had ended, I had a few more questions which I popped across in an email and within a few minutes he called me back to answer them for me. Would highly recommend and a great price too!

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Alec Martin 31 October 2024, 04:54

I would give minus stars if that was possible. Again you have let us down with not collecting our rubbish.. do you have any idea how frustrating this is and how we then have to manage the build up of rubbish then spend our precious time on the phone again to see why it’s not been collected. No is the answer because if you did you would collect when you were supposed to..I could go on but we know there is no point.

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customer 31 October 2024, 01:33

Had a little issue, but Colin (hope got the name correct) was absolutely amazing to resolving it for me

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Artan Koci 31 October 2024, 00:54

Hayley was excellent helpful

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NICHOLAS MCCOY 31 October 2024, 00:17

Very easy and informative, Kieron was great and followed up when requested

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Cullen Lewis 31 October 2024, 00:06

Joseph was very helpful in resolving an issue with our collection

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MR PARESH 30 October 2024, 23:48

Very prompt service

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Chris Brooke 30 October 2024, 22:33

After being with this company for nearly 8 years. I told them I would not be renewing my contract for them to collect waste from my public house. Despite countless emails and phone calls, they still say the account is ongoing (even though I have cancelled future payments). What is worse is that I have had their bins outside my place of business for over 2 months since I ceased trading. In over 30 years in business I have never come across a more unprofessional company

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John Bare 30 October 2024, 20:57

Quick, easy & saved us money

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Mcintosh 30 October 2024, 20:29

Adam Hudson methodically went through each step as he tried to resolve the issue I was having. In the end it had to be escalated to the Waste Managed IT team.

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Helen Lyonette 30 October 2024, 19:56

Thanks for the bin

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Mr Arjumand 30 October 2024, 19:26

Very good service provider and easy to deal with

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Ellie 30 October 2024, 18:18

This company have listened to my business needs, given me the time and space to make a decision, organised specifics that I have asked for and made the process clear and simple. Thanks for answering all of my queries and giving me confidence to act on this! Really friendly team and great service thank you