Company Details

It worked really well in the United States. I will use it again.

Good customer service

Our experience with Vision Global WiFi was absolutely flawless, we will definitely use them again on future trips!

It is said un-limited, but it has actually limit. I was not able to use the pocket wifi in the middle of my trip and got stuck. I will never use this company.

Easy to reserve, pay, pick it up and drop it off. Reasonable rate.

Vision Global Wifi Customer Service was great and very helpful. Direction for pickup and drop off were as promised. I would definitely purchase for my next trip. Thank you vision Global Wifi.

I have used Vision Global Wi-Fi for 2 trips now and even when I run into issues, they are resolved immediately. The quality of the product is top notch and the customer service is impeccable. Both reasons why I will continue to use their service and recommend to my friends and family. Keep up the great work!

I have rented VGW’s portable wifi in Japan, Hong Kong and mainland China. I’ve had excellent experiences in working with them. We just switch our phones to airplane mode and use wifi during our trips. Our email and iChat texts come through. It’s very helpful to always have mapping and translation capabilities when we are out and about. Signal is very strong, battery has been good. I recommend them to my friends who are traveling. Delivery and return process has worked well too.

Best customer services and support. Keep up the good work!!

Everything worked well and as expected and promised however 5here are many more devices and plans substantially cheaper in Japan.

Some times i feel that it was slow .

Loved this device in Europe. three people walking around saved tons over using our cellular data plans. Directions, reviews, email and faster than most public WiFi. Definitely rent one on my next trip.

Great experience twice so far. Customer service by email is responsive and helpful.

No problems with the WiFi...works great everywhere

Amazing service ! Really useful in Japan ! And an excellent customer help too !

The pocket wifi worked like a charm on my first trip to Tokyo. I would recommend anyone visiting a foreign country to spend the money to get a decent pocket wifi. The only thing I can suggest and I would really really like to see improve, was the web experience of the Vision Global Wifi site. I feel if that was improved It would be the best wholesome experience for any costumer.

Vision Global WiFi has many available pick up and drop off offices in Japan and US to accommodate travelers regardless of what airports you’re coming in/departing from. Check in and check out process were easy and the WiFi itself is easy to use. Their pricing is also very competitive in comparison to other vendors who offers the same type of services. Will definitely use their service again and recommend them to everyone I know.

Took the WiFi trasmitter with me to Japan. Worked great. I could not be more happier with the product.

I rented the portable wifi for my daughter and family while they traveled in France. They said it worked great and did not have any issues with it.