Company

Vetsend

Emmerblok 1, 4751XE, Oud Gastel, NL

About Vetsend

Vetsend.co.uk is an online pet pharmacy that offers an extensive range of products to improve and maintain your pet's health. Our range includes high-quality pet medication, (diet) food, daily supplies, accessories and other care products for dogs, cats, horses, rabbits, birds, rodents, reptiles and amphibians. We offer thousands of items by well-known brands that can be ordered online swiftly and securely. Professional Service Our in-house veterinarian is available for professional health tips and advice on veterinary products and our Customer Service team is happy to help you with any questions regarding your order and the order process.

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Joseph Andrew 22 March 2024, 23:41

Delivery time could be a bit quicker.

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T Wallace 22 March 2024, 17:30

Great price for the food. I was a little apprehensive as I had not heard of this company but everything went smoothly and order delivered quickly. Very happy and will order again - thank you.

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DJ 20 March 2024, 20:14

Great service and good response to a query I raised. Availability of a certain product was key in this case.

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Dianne 20 March 2024, 19:13

Delivery was excellent, in fact, it arrived sooner than expected.

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Mrs Habgood 19 March 2024, 20:07

The items I needed were in stock and were delivered fast.

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Ian Radley 19 March 2024, 05:07

Very dissatisfied with Vetsend. I ordered some eye drops on 3/3 via their Amazon store. After almost 2 weeks of them failing to arrived I contacted them. They apologised that they must have got lost in transit and they had reordered for me. Then on 18/3 I had a notification that the order was delayed for dispatch until at least 20/3. By now my dogs eye drops had run out. I contacted them again, so what did they do next? Cancelled the order with no apology.

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Matt Attwood 18 March 2024, 20:03

Very smooth purchase process. Quality product at a great price

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David Keith 16 March 2024, 20:42

What I ordered I got and they done the job for me many thanks

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LouLou 14 March 2024, 22:00

Easy ordering, swift delivery and great experience. MyKotty scratchers are the best I have ever found. I have a few scattered over the house and cats often like to sleep on them! They are solid and last a full year with heavy use from both my boy cats.

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Mary Evans 14 March 2024, 01:22

Good product but I didn't order it in time to use on my dog.

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MR KINGSLEY 09 March 2024, 02:37

Exactly what I wanted & fast delivery :)

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Ms Carolyn 08 March 2024, 23:36

Didn’t even get my parcel .. the service was not very good either not very helpful

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Wendy Harrison 08 March 2024, 20:35

I have given 1 star purely because I’m still waiting for my order and no idea when it will arrive

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Ros Seddon 08 March 2024, 18:26

Excellent updated me on my parcel, great communication, will definitely use these again 5⭐️⭐️⭐️⭐️⭐️

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Sally Vincent 08 March 2024, 00:51

Good communication & quick delivery & I was kindly sent a discount code.

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Claire 05 March 2024, 21:52

Good value, kept informed and delivered without issue. Would give more if they offered next day delivery but otherwise fab!

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david simpkins 05 March 2024, 02:54

A GOOD SELECTION OF MEDICAL DOG SUITS FOR USING AFTER AN OPERATION. GOOD INFO ON THE SITE FOR ME TO MAKE THE RIGHT CHOICE FOR MY PET. ARRIVED QUICKLY, WELL PACKAGED AND THE ITEM CHOSEN HAD A COMPREHENSIVE LEAFLET RE FITTING WASHING AND USE.

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Billy 04 March 2024, 21:32

Quite slow for delivery but the price was reasonable. My dog loved it, but unfortunately, it didn't suit him, made him ill.

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Battybird 02 March 2024, 20:13

I placed an order for a box of specialist kidney food for my newly diagnosed CKD 17 year old cat. It seemed a great way to try a selection of brands before committing to buying more. Delivery was around 5 days but very sadly, our boy went into heart failure and passed away the day after our parcel arrived 😔 Given specialist food is expensive, I contacted the company to request a return. They responded very quickly and said that given we were in the UK and they're in Holland, to donate the food to a local shelter as it would be much cheaper. They promptly issued me a refund. I cannot fault the compassion of this company given the situation, and would recommend them on customer service alone. This was the first time I'd used Vetsend, but from my brief experience, I would definitely recommend them.

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Customer 02 March 2024, 17:34

Good communication,fast delivery and goods in order.