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Vayama.com is an online travel agency uniquely focused on international travel. Since 2007, the company has been committed to providing travelers with the most comprehensive set of airlines, fares and flights, allowing people to experience popular, well-traveled destinations as well as some of the most remote corners of the world. By working with a vast network of trusted global partners, Vayama taps into both published and contracted fares to put the best international content all in one place. For more information about Vayama or to see these deals firsthand, visit www.vayama.com.
This is my 2nd time I have purchased my airfare ticket. Overall it was amazing experience. I have no problem. I would love to do business with them in future as well and also I would recommend everyone to please try them.
Since last weekend, I have called Vayama customer service numerous times without any success. Each time after waiting for more than hour I only got automatic disconnection. Please do not program your automatic phone service this way, a bad way.
Compramos un pasaje el viernes bogota -maui - Buenos Aires y nos daba error al pagar, sin embargo aparece el cobro hecho y nunca nos llegó un mail de confirmacion y no sabemos que pasa. Necesitamos saber si los tickets están comprados o no. Apellido del pasajero: Parra mail: lulovdk @ Gmail . Com Por favor necesitamos información lo antes posible.
I have been calling and trying to get through all day. I have a flight scheduled for THIS Friday, March 9th from Chicago to Budapest through Turkish Airlines. The flight stops through Istanbul. I need to change the final destination (due to Coronavirus) from Budapest to Amman, Jordan, but I do NOT need to cancel or change the flight from Chicago to Istanbul. The overseas flight can remain the same. My return flight will also need to change to leave from Amman, but once again, the overseas return flight can also remain the same. I called Turkish Airlines and looked at the new flights online, and this is more than possible, but since I booked through Vayama I need to do it through a company that seemingly is not replying to any of their customers. I'm going to call all day every day until Friday, because I don't know what else to do. My booking number is VUS-15506226 Please get back to me as soon as possible. It seems like this website is the only way people are getting replies, so fingers crossed.
My flight is in 10 hours and I need to cancel my flight due to an accident and therefore, I am unfit to fly. I tried to call the 1-855 number, but I keep getting a recording saying that I am calling after hours. Everywhere I look on their website, it says 24 hours per day, 7 days a week! I tried the emergency number listed on the ticket and I get the same recording! I need to cancel my flight PLEASE! You might find a cheap flight on Vayama, but I urge you not to book with them. This has just been the biggest headache.
Customer Service is Ridiculous and totally "No Service".... waiting for resolution! My daughter and her friend are in USA military service and were ordered to cancel trip to Taiwan due to the Coronavirsus. They purchased tickets with EVA via Vayama (VUS-13441200) and have been calling every day for the last 2 weeks and were on hold for an hour every time and the line got dropped off. They have a job to service the country and do not have the time to be on the phone waiting to ask for cancellation of their flight and get refund for the money they saved up from the trip. Please cancel their flight (VUS-13441200) and proceed refund ASAP. It is ridiculous to have to be on the phone to reach customer services for over an hour everyday with Customer Service rep ever picking up the phone. PLEASE DO THE RIGHT THING!! UPDATE: appreciate Vayama for responding promptly. I contacted the airline and they have now opened the ticket status. The ticket is now ready for refund. Much appreciate if Vayama can expedite the refund ASAP (VUS-13441200).
Awesome user friendly online flight booking website. Provides unbelievably cheapest international fare deal by all comparison . Extremely reasonable extra-service packages benefits. Very prompt booking confirmation and issuing e-ticket. Booked with Vayama for the first time and looking forward an excellent flight experience on 26th March 2020 on Qatar airways. Regret to submit that on phone and web contact to Vayama rating is Zero (0).There is no web chat system for any additional info to collect. On phone , there is no person response (only answering machine) even after long long waiting on several occasions and on different days.
Hello I need to reschedule my flight and have been calling all day and sending emails but no response. The phone gets disconnected after one hour. I purchased the service package premium to be able to make changes but I am unable to make them online. My flight is on March 11th and I need to push it to March 15th as I got a surgery and I m not fully recovered yet. The booking number is VUS-15413479. Please help.
Very easy to book.
