Level 1, 36 Park St, 3205, South Melbourne, AU
Mobile guru is the leading e-commerce company that buys and sells pre-owned customer electronics. All of this began with the realization that if you can trade in a used car, you should be able to trade in a used phone.
The process was easy and trouble free. There was good communication throughout each of the steps. I do recommend this provider.
Effortless return. So easy to simply pop it in at the post office. I had a query about the condition and the lower value was returned without comment - I think that could have been done better. Obviously I wanted more for it! But overall easy and safe
I highly recommend Mobile Guru for the best price and a seamless experience trading in your phone. Planning an upgrade recently, I wanted to trade in or sell my iPhone 11 Pro Max. After researching options I settled on Mobile Guru, who offered the best price and had excellent reviews. I was apprehensive as I’d never traded in online before, but I needn’t have been. Everything went exactly as promised on their website, although slightly slower due to the holiday period and high volumes. I received $450, compared to the $300 offered by Apple and $280 from places like JB Hi-Fi, Officeworks, Harvey Norman etc. Good price, quick turnarounds, and better for the environment - what’s not to love!
Easy and quick way to get rid of any surpleus phones.
Thinking about an S25?.. Don't do the trade in offers with samsung/ JB Hifi for store credit. You will get a better price with Mobileguru... and receive money!.. not store credit.
Quick and easy, very helpful over the phone
Absolulte breeze to deal with. Of all the ways to buy and sell phones second hand, this was the most convenient and comfortable I have been. Phone I bought came quickly and in great condition. I then sold my old one to them and got a really good price that was transferred to me soon.
Have used MobileGuru a couple of times now and has been super simple and great service to sell devices.
Experience overall was easy, turn around time was roughly 48 hours before payment was received. I would have liked to receive a bit more for the phone, thought it was worth a little more than $500 but having minor dents on corners subtracted $140. Thanks team.
I sold my old Samsung s21 to the mobile Guru . It was fast and effortless . They gave me such a great price for something that would have just sat in a drawer. I would highly recommend this company to do business with. Payment was fast .
Great company to deal with process was fast and easy
I tried to sell my 2-year-old iPhone 14 Pro on both Gumtree and Facebook Marketplace with horrible results. Just got scammers and tyre-kickers. Contacted Mobile Guru and they offered me a price that was only fractionally lower that what I was seller it for elsewhere. The entire process of selling through Mobile Guru was effortless. Their payment to me was prompt. Can highly recommend this company if you want to sell your old phone.
I recently sold a 12 month old iPhone 14 to Mobile Guru. From the initial online quote to full payment at the originally stated price, Mobile Guru were professional, honest, and informative. I particularly appreciated the free post service and easy to obtain online quote. I would not hesitate to use Mobile Guru again for the sale and purchase of a mobile phone.
Very quick and easy process to send mobile phones. You can use any box to ship to them and just stick their prepaid postage label on. Payment was also very prompt.
This is my 2nd time selling my mobile phone to mobile guru. Both experience has been excellent and fair. From start to finish, they are very easy to deal with. Highly recommend to deal with mobile guru!!
Easy to deal with! Thank you for handling my devices!
Fast. Simple. And great cash backs offered. 10/10 recommend using Mobile Guru!
Mobile Guru were very efficient when I sent my old phone to them to sell. I was impressed that the supplied a prepaid postage label. That rarely happens with companies. As to be expected it took Aust Post 4 days to deliver the parcel. Mobile Guru emailed me with their offer & the money went into my bank the following day. Very impressed. It was much easier to sell my phone this way than putting it on eBay.
Mobile Guru makes the process of selling a device simple and quick. You get a quote sent through in real time and once you accept a free express postage label. Drop at the post office, no need to queue just post it. Once Mobile Guru appraise the device and you accept the money is straight in your account. Everything is hassle-free and I would recommend for others to consider.
The whole process of selling my phone was so easy and simple. Everything from the quote to sending my device in and it getting appraised was hassle-free and I would highly recommend for others looking to sell their phones.
