Company

The Mobile Guru

Level 1, 36 Park St, 3205, South Melbourne, AU

About The Mobile Guru

Mobile guru is the leading e-commerce company that buys and sells pre-owned customer electronics. All of this began with the realization that if you can trade in a used car, you should be able to trade in a used phone.

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Bishal Lamichhane 17 February 2025, 09:37

Really fast and realiable service with great price.

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Sarah y 17 February 2025, 09:00

Hi guru .. Thank you. For your services.I been sell my iP 15 pm was great priced and processed faster. I do recommend this store for everyone. Will back to this shop again. Thk u S y

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Nima Nezam 14 February 2025, 20:30

Reliable and supportive team with reasonable offers. Help you to sell a phone without any hassle

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Proffittv 14 February 2025, 19:00

My phone had never had the screen cover removed but they lowered the price by $100 and said it had excessive screen scratches. Then offered to send it back, but I would have to pay them postage. Ended up getting it to $875, but would never send another phone to them again. They then offer cash back if you leave a positive review…..(guess I will miss out on the $10)

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Raihan Faruque 14 February 2025, 14:10

Easy to deal with. All online. Fast and efficient.

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John Graves 14 February 2025, 12:19

Can highly recommend the speed and ease of selling a phone plus prompt payment. Good price paid. For me it beats facebook and others by avoiding contact from the punters.

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Tony Vaughan 14 February 2025, 10:42

This is the easiest way to sell your old mobile phone, Be realistic and not look at your old phone through rose coloured glasses. My example, I believe this is common. I had a Samsung S20 FE 5, I believed it was in fantastic condition, the online offer of $180 was great but reduced to $90 when they recieved it. So look at your phone as if you are going to buy it. These places take all the risk, so look at phones with a jewlers magnifying glass. I don't blame them, If a friend offered me $50 I would not hessitate. So initially dissapointed , I am happy its sold and I don't have it hanging around. Quick and good communication.

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Nicola Karris 14 February 2025, 10:25

A really easy, quick process to sell your phone! They give you a ticket to send it in the mail to them for free and when they receive it they contact you very quickly. The whole process was done in a few days, I’m very happy!

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Liam 14 February 2025, 10:17

The whole process was smooth as. Got the highest quote for my phone, dropped it off and got paid the same day. Great service as well during drop off. A+++

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Gazza 13 February 2025, 15:10

This company is great to deal with throughout the whole process of selling my phone. I got a great price and received my payment within a week.

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Aung myo 13 February 2025, 13:25

Great website!

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Melanie Paroz 13 February 2025, 09:13

Easy process and good outcome. Thank you!

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Chandara Lou 12 February 2025, 18:33

Mobile Guru is very easy to deal with. The whole process is very simple.

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Allard Austin 12 February 2025, 16:17

I was able to get a quick assessment in person without an appointment. The process was quick and simple. I received payment in just 1 day.

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Chetan Hirani 12 February 2025, 08:58

Good communication and good customer service.

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Pip Lowe 11 February 2025, 21:09

Service was excellent easy procedure to follow. Sold my iPhone and iPad and the day after they received them money was paid. The price they gave for my products was very good and no cost for me to post to them. Will definitely use again and recommend to friends. Thank you

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David 11 February 2025, 15:22

The Mobile Guru made it easy to find an easy and no fuss way of selling our older handsets that we no longer needed that were still in great condition. The process was simple and straight forward and 100% trustworthy (personally I'm always a little bit cautious when dealing with websites found online). The price they offered was agreeable and best of all we didn't have to sell via gumtree etc and have random strangers coming to our home! Absolutely would recommend this company and will definately use them again when the need arises.

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Alex Tan 11 February 2025, 09:14

Awesome experience with mobile guru, sold the Samsung ultra s22. Dropped off the phone at the St Kilda office, from Web enquiry, drop off the next day, phone evaluation, I received the payment into my nominated account in 3 working days. Quick and easy.

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Helen ding 10 February 2025, 13:19

Trade in my iPhone 11 at Mobile Guru and had a quick, hassle-free experience. Great price, friendly staff, and top-notch service. Highly recommend!

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Sylvia Hay 10 February 2025, 09:18

The Mobile Guru gave me the best price estimate i could find for my old iPhone - clear and easy process to send it in, reviewed quickly and the money was in my account 2 days after sending. Would absolutely recommend and use them again.