Level 1, 36 Park St, 3205, South Melbourne, AU
Mobile guru is the leading e-commerce company that buys and sells pre-owned customer electronics. All of this began with the realization that if you can trade in a used car, you should be able to trade in a used phone.
Quick,efficient good price offered
I sold my old phone and got a the payment in just a day. Fast and reliable service! Thank you
Super easy and stress free system. Will definitely be back to sell my devices again.
I got what I was offered. It was really smooth and received transaction quickly as well. Would definitely recommend someone needing to sell their valuables.
Very smooth transaction selling my iPhone 13 pro to them!
Great service and very simple process. While it took slightly longer than expected, the whole turnaround was completed within a 10 day period, from postage to receipt of money. Will use this service again in the future.
It was a really simple process. Great communication and I received my money in a couple of days. I would use again
Great communication by team members and handled the procedure in a fast and efficient manner. I was scared how this was gonna turn out but I got paid for selling my device in 4 days. Thank u
No problem transaction, great communication, prompt service.
I accepted my quote over a week ago and they said they out the payment through 3 days later. It’s now been 4 days and I’ve not received money at all and no one is responding to my calls or emails. Disgraceful and actually going to be going to the commerce commission
Very good easy process good outcome and paid more than other trade in businesses will use again
I have used Mobile Guru multiple when I wanted to sell my phone. Every time they have offered a very fair price and they have been very efficient in processing the request and making payment. Very happy with their service and highly recommend A++++
Great communication and very fast process to sell my phone once received. They gave a very fair price and I would always rather deal with someone like this than go back and forth on a sale elsewhere
The order placement for my sale to them was easy except that there was not a label print facility , I shipped my item to them via Express Post, which I Highly Recommend, as there was an issue with Australia Post apparent my phone was “package damage or label misread” . I had to lodge a case with Aus Post to track my phone, No fault of mine or Mobile Guru. As it was Post registered we could both see tracking updates. Phone was in transit for over 2weeks from Sydney to Melbourne could walked quicker. They emailed me once they had received it and then after they tested the item, they sent me a second email to confirm whether I wanted to go ahead with the sale as my phone was not as sent, seems damaged in the Aus Post mixup, not my fault, so excepted reduced price Once I confirmed the sale on a Friday , money arrived in my account on the Monday Good communication, good price for old phone , pleased it’s sold.
Mobile guru’s team is excellent. They are quick and responsive. Price wise is great too!
This was a quick and effortless exchange of my device. The mobile guru was easy to deal with
Using Mobile Guru prevents your old phone from going into landfill; you receive a fair assessment of your phone’s condition and price for it as well. Simple instructions on how to send your phone through Aust Post (at no cost), providing tracking details. The money was in my account a few days after they received it. Recommend using this service.
Sold my phone without hustle and quick
Good prices, quick payment, no fuss. Exactly what you want when selling a secondhand device
I sold my phone though these guys and got a great price. Really easy to communicate with. I chose the drop off option and had my money within a couple of days. Recommend.
