Company Details

OK so this is the second time I'm using their services, just before a month I sold one of the phone and it was absolutely smooth transaction. This time my wife traded in her phone in JB hifi where they offered her $310 instead I went ahead with mobile guru and they offer $450 for the same device, within one week money is in my bank account thank you so much for quick response smooth transaction and efficient communication see you next time.

My trade in with mobile guru was quick and easy. While the revaluation process adjusted the estimate due to scratches, the trade in value was still higher than competitors and the process quick. Overall a great experience and would use them again.

A simple easy process that allowed me to get some value from a faulty phone and to see it recycled. Easy guidelines on the website, supplied postal label, and good communication from company. Prompt assessment and payment of the agreed value. Recommended.

Working with mobile Guru is easy, simple and fair. Tracking of the device is easy to follow via email, communications via email are quick and they respond well. This was my second time working with Mobile Guru, I will do it again and will recommend this service.

The Mobile Guru is an excellent mobile trade-in service. They offered the highest price for my phone compared to any other company. The return process was quick, and the cash was in my account promptly. Flawless experience overall.

I was delighted to be able to recycle a phone that would have just ended up sitting in a drawer, when they called to sort a few things out were very helpful and money received no problems!

I was about to trade in my iPhone 14 Pro Max to my carrier when I saw the Mobile Guru ad. I read the reviews and convinced me to take a chance with their trade in offer - more than 20% higher. It took only one week timeline from shipping my phone until fast bank transfer before weekend. I am fully satisfied with the experience and will recommend to my friends about Mobile Guru's trusted trade in process. Kudos to Mobile Guru & Hannah for my first smartphone trade in.

Really smooth experience. Processed my order quickly and received payment straight away ! Great communication

Easy to deal with, prompt service Would certainly use again

Nice easy and fast. Highly recommended.

Efficient and easy. Communication was timely Payment made quickly.

Highest price offered . Easy to post , reached their office in two days , assessment was done in 2 hours and money into my account before the end of day . I was really impressed by the level of service they offer. Only advice is people should insure their devices before posting just in case if it’s lost or stolen on the way .

Living in Melbourne, I could drop of mobile phone at their office. Service was quick, simple, transparent, and payment prompt. Would I recommend, absolutely.

So easy without fuss or haggling over trade in price. 1 week from mailing to money in the bank.

Very quick and easy to deal with. Even when I had a question, answered promptly. Funds were in the bank account the day after they received the device. Couldn't be happier.

My experience with Mobile Guru has been entirely favorable, and I have no grievances to report; they deliver on their promises. I hope you have a fantastic day, and I believe this information will be helpful in your search for genuine reviews.

Just sold my iPad to Mobile Guru Australia, and I was thoroughly impressed by their exceptional customer service! ⭐️⭐️⭐️⭐️⭐️ 5 Stars! The entire process was seamless— I received my payment within hours, which really put my mind at ease. Plus, the confirmation email provided reassurance throughout the transaction. If you're considering selling your devices, I highly recommend Mobile Guru Australia for their professionalism and efficiency. They appropriately check your device’s quality and performance. It’s refreshing to experience such reliable service in today’s fast-paced world. I am also impressed by their competitive and negotiable prices. They truly prioritise customer satisfaction and transparency - especially Liz. Don’t hesitate to check them out if you’re looking to sell or upgrade your devices with a refurbished device! You won’t feel disappointed

Easy process to sell my used iPhone to MobileGuru. They kept me updated throughout the whole process & I received payment really promptly. Great experience.

Was very impressed with how quickly and efficiently my phone was processed, and even more so by the immediate payment I could see in my account. Stress free experience and much easier than selling locally yourself. Will use this service again with my new phone when the time comes and recommend to others.

Too easy, great communications, fast and courteous.