Company

The Mobile Guru

Level 1, 36 Park St, 3205, South Melbourne, AU

About The Mobile Guru

Mobile guru is the leading e-commerce company that buys and sells pre-owned customer electronics. All of this began with the realization that if you can trade in a used car, you should be able to trade in a used phone.

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Anita Ung 08 October 2024, 12:05

I sold an iPhone 12 128gb to Mobile Guru with no issues. It is the highest quote I had out of all other places. They are true to their quote. Descriptions of level of phone condition are thorough and they accept it in a lot more conditions than other places too. I handed in my phone on Friday, and received my payment in my bank account on Monday evening. If I were to sell my phone again I would definitely come back to Mobile Guru.

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Brad 07 October 2024, 11:38

Went with Mobile Guru as they had great reviews, prices and a straightforward process to get it done. Dropped the phone off at the post office late on Monday and had money in my account by Friday. No issues with condition of the device being disputed like some other reviews have mentioned (submitted as good condition). Very happy and will use again for future device recycling.

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Ben 07 October 2024, 11:10

I sold my iPhone and dropped it in. The process went well and I got the best price because they offer a mint condition category that represented the condition of my phone better.

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William Zhang 05 October 2024, 17:30

Easy and transparent process.

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Carmelinda Papalia 05 October 2024, 11:19

These guys are great, the process was so easy and fast. The customer service is fabulous they are extremely helpful and keep you updated with the whole process. I had a really good experience with them and will use them again.

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Shelly 05 October 2024, 10:51

Was offered great value for my old device and payment was made quickly. Super easy to do! Thank you 🤩

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Justin Parker 04 October 2024, 16:42

Quick and easy process, kept me informed during the whole process. Can’t recommend them enough

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fayrouz allam 04 October 2024, 04:03

Thanks for your service mobile guru . It was so easy to sell my old iPhone with you ,trusted business you really helped me

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D S 03 October 2024, 17:39

Great experience with Mobile Guru. Got the money they promised very quickly. My phone was damaged and they paid the damaged price. No hassles - would use again.

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Scott Donaldson 03 October 2024, 15:09

Great service, prompt and regular communications, all exactly as promised, thank you.

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Deborah Rout 03 October 2024, 14:31

I am a 65 year old woman it was so easy to sell my phone with them and they gave me the money what I wanted for my old phone

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David Smith 03 October 2024, 14:23

Easy to use service. Dropped phone off at the post office. Delivered promptly and money deposited into account the next day. Very competitive price offered for phone.

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Kate 03 October 2024, 14:08

Easy and quick. No fuss.

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Mike 03 October 2024, 13:56

Great service, valuation closely match on website estimate. Very quick process. Quick communication and very fast payment.

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Henry Huang 03 October 2024, 13:53

Second time sell my phone to mobile Guru. The process is so simple and action is prompt. Just spent 1 week to get my money back. Highly recommended.

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Sarah McClintock 03 October 2024, 13:43

Great from start to finish highly recommend. Smooth process

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Jonathan, Northam 03 October 2024, 13:39

I am genuinely really impressed with MobileGuru, They offered the most for my old iPhone; paid the delivery postage costs to get the phone to them; processed reviewing the phone within 24 hours; and paid immediately. That is very impressive indeed. Superb service, friendly, prompt and obliging. Far better than Apple trade-in and the other competition for selling your phone. Thank you MobileGuru!

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Thomas Sadecki 03 October 2024, 13:33

Trustworthy Seller/Buyer, Good Communication , Fast processing times. Vey satisfied.

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Declan Wall 03 October 2024, 13:32

Great customer service and great communication. I have traded 2 phones in and both experiences have been great.

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Elizabeth S 03 October 2024, 10:53

Super easy transaction. Funds paid promptly. Would definitely use again.