1 Hampton Park West, SN12 6GU, Wiltshire, GB
Love at first sit. That’s what The Lounge Co. is about - creating fabulous looking sofas for you to fall in love with, even more when you fall into one. We at The Lounge Co. know what makes a great sofa. We’ve got the best furniture makers in the country for starters; we’re part of a group which includes Parker Knoll, G Plan and Duresta, and have been making fantastic quality sofas and chairs for decades - it’s safe to say we know our stuff. Our craftsmen have tested and tweaked every one of our twelve sofas and six chairs over and over again to get them just right. Our frames are thoroughly thought through, made in the UK and guaranteed for 10 years.
Sofa as described, well made, good colour and fabric and delivery was as promised.
A reasonable price for good quality sofas, on line ordering was a simple process, delivery was quoted as 8 weeks but they came in 5 weeks! Good communication. The delivery partner kept us updated and arrived on time, good service all round! Very happy customers.
Really great experience. Staff were friendly and very efficient. Ex-display sofa was excellent value. Pick up from store couldn’t have been easier. Real shame that the Chiswick showroom is now closed but I’m sure the same customer experience can be had in Islington.
Great service lovely small independent company
Very helpful, and knowledgeable of your product
Helen was super helpful and not pushy at all. Haven’t received sofa yet, hopefully comes on time
Great customer service, timely delivery and the sofa is amazing! It's comfy, good value for money and comparable to bigger more well known brands at a fraction of the price
Great service in store and over the phone. Delivery quicker than expected and friendly delivery drivers. Lovely sofa too.
Our whole experience was really great, from the place in Chippenham, through to the showroom in Chiswick, through to the guys delivering and assembling it. Sofas were delivered ahead of schedule and are unbelievably comfy. We saw SO many sofas, over many months and are really pleased we finally found these ones.
Fantastic all round service from ordering to delivery
We have several cats, one of whom is prone to scratching and who managed to decimate the existing leather sofas and chair. Having done a great deal of research both online and in various stores, we opted for 2 Madison sofas in the Family Friendly soft velvet materials. There was some delay in the production of the sofas and communication could have been better throughout this process, but we have had the sofas for over a year now and we have been really impressed with the design and the quality. The sofas look beautiful and are extremely comfortable (we went for the firm cushions). The cats have caused no damage, despite attempts at scratching and the Aquaclean technology means that any marks are easy to remove. I would recommend the Lounge Company wholeheartedly, particularly to any pet owners who are keen to combine style, durability and value for money. I will definitely be buying my next sofa from here.
Nice showroom, helpful staff. Great furniture. Good communication on delivery too.
Very helpful delivery persons. Beautiful quality chair.
The whole process of order, adherence to timeline and delivery went well. The lounge chair delivered was as ordered and comfortable to sit in.
We love the chair. It was even better than expected. Delivery was perfect, we were kept well informed and all was done very professionally.
Friendly, knowledgeable in-store staff. Good comms during the production lead time. Fantastic product - love the sofa!!
The entire experience was great from visiting the Chiswick shop, to the delivery. Highly recommend.
Seat appears to be of very high quality and is really comfortable. A beautiful addition to the home. It arrived earlier than predicted and was deliverd by two strong guys in a careful, professional manner.
I missed 1st delivery I was asleep. The delivery men rang and came at the end of their working day to deliver. They were very careful and efficiently quick.
2nd time i have used the lounge co. and i would highly recommend them
