Company

Summerwood Products

735 Progress Ave., M1H 2W7, Toronto, CA

About Summerwood Products

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Mary-Anne Draffin 06 October 2023, 00:04

Things arrived in a timely and orderly fashion and the people were very good.

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Doug Greenwood 05 October 2023, 22:31

All the people I dealt with at Summerwood have been knowledgeable, friendly and helpful. The company is large enough to be professional in its business activities, yet small enough to be efficient and to provide personal follow up between its departments and people.

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Richard Wood 03 October 2023, 03:44

It is very easy to complain about an experience when something goes amiss or plans change part way through the process. The construction of our Windsor Pool House was more than 18 months in the making! Getting city permits was an ordeal and being so close to the Oak Ridges Moraine (part of the Greenbelt) made it very challenging to bring our vision for the Windsor Pool House to fruition. Summerwood was a pleasure to work with once it was realized by everyone that we wanted their best version of themselves. The people were good listeners and more importantly good carpenters. We couldn't be happier with our finished Windsor Pool House. It is our little getaway without going away, our outdoor showpiece for all of our friends to see and appreciate. The added ceiling height and our secret loft for sleeping and storage is a terrific use of every inch of space in the house and well worth every additional penny. Bravo to Summerwood! We hope to be your grand winner of distinction for 2023 and a reference for you for many years to come. Keep up the great work and continued success!

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Susan 28 September 2023, 22:36

On July 8th, 2019 I purchase and 8 by 10 foot shed from Summerwood Products, 735 Progress Avenue, Scarborough, Ont. For the amount of $12,803.74 with a 2 year warranty, installed August 28th, 2019. Summer of 2021, last year of the warranty, I was housebound due to an injury. Summer 2022, I entered the shed and was shocked at the amount of water damage there was in the shed. The floor, the door and all horizontal boards from the roof line down. None of the corners, window frames and door frames were sealed. Sunlight was visible through most of the horizontal boards and knot holes. I contacted the company July 11th, 2022 and eventually dealt with Mr. Peter Harvey, President and CEO of the company. He insisted that I had an automatic sprinkler system on my property which was causing the problem. I do not. Sheds are purchased to store and protect items and the fact that it leaks as much as it does is very disappointing. But more so, even though the warranty was past, the president of the company did not address the problem and stand behind his product. The theory is that the cedar was not seasoned and over a period of 2 years dried after installation and shrunk creating gaps large enough that the sunlight was visible through the horizontal boards allowing rainwater to enter the building. The theory on the cracked window, it fit snuggly in the frame and as the shed settled it put pressure on the glass and it cracked. Mr. Harvey offered to replace the window for $490.00. I declined, he did advise me however to “go to any local hardware store, purchase caulking and have it installed between the pieces of siding”. . Eventually, after 37 e-mails and 10 months an employee came to my property and sealed all horizontal boards, windows, etc. in May 2023. Rainwater was still entering the building and puddling on the floor. I hired a handy man who noticed the threshold board under the door slanted to the interior of the shed. He shimmed it up and problem solved. Continued water issue through knot holes and some horizontals. If you wish to purchase from this company, I encourage you to negotiate a 3 year contract, the amount of time unseasoned wood takes to dry out. The response to this complaint was the same old story repeated many times over a period of 10 months from Mr. Peter Harvey. The client is at fault. Just to clear up. The warranty was 1 year past the due. There was an offer by Summerwood in January to seal all the horizontal boards however, we had 2 days of hard rain at the beginning of the month. The interior walls were saturated and then a hard freeze occurred. The walls were a sheet of ice. I don't believe a sprinkler would be used in January. My purpose to address this issue of a faulty product and negligent customer service is to make the company aware that there is a problem with their product and address it. I am pleased that the warranty has been extended from 2 years to 3 years. I feel that all my efforts have accomplished something and my fellow consumers will have a certain amount of protection.

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Pat O'Neill 18 August 2023, 04:33

Summerwood Products supplied and installed my Catalina Cabana approximately 8 years ago. Extremely happy with there product and workmen ship, well designed and constructed. Recently had the flower boxes replaced, looks like the day it was installed. Great team of people to work with, very polite and professional, took the time to go over and explain the process which made my decision so much easier. They have a great line of products and designs to choose from for any outdoor projects your are thinking about starting.

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Julio Troche 12 August 2023, 05:04

Great over all experience with summerwood Products. From the initial call to discuss options, design phase, delivery in California and follow up! Each step was done property and excellent. We are more than pleased with our Urban Studio. I highly recommend using Summerwood Products!!

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Hans Jacobsen 24 July 2023, 10:01

Excellent product with great service along the way! I worked with a designer at Summerwood and they were able to customize the components I was looking for. I also appreciated the step by step instructions and knowing a service tech was available if I had questions along the way. So impressed with the quality of the lumber, product and service provided by Summerwood!

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MV 25 June 2023, 02:56

We have purchased two garden sheds, the Palmerston (20+ yrs old) and the Sarawak 7yrs old. Recently we noticed that the flower boxes on the Palmerston needed replacing, when I called Summerwood after all these years Anthony was very helpful for organizing the replacements. Both our sheds have stood the test of time and to this day we recieve compliments from passers by on how nice they look. I highly recommend Summerwood.

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Helen 15 June 2023, 01:43

I purchased a Palmerston model garden shed for my husband in the late 90's. To this date (2023) it remains a focal point in the garden and with minimal care over the years, it has stood the test of time and still looks beautiful. Recently the window flower box had to be replaced and it is now back to its original beauty. Thank you to the fine folk at Summerwood, in particular John and Anthony. Their customer service surpasses anything I have experienced.

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Leslie Smith 12 June 2023, 23:35

I needed pricing last minute, right before the holiday weekend! The team at Summerwood was so helpful and sent me a quote for my custom item within just a couple of hours. Helpful and kind, thank you!

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RL 12 June 2023, 11:30

I did a lot of research looking for a Bunkie for our cottage property . Summerwood had the most flexibility and was able to provide us with the design we wanted. And their online tool was easy to use. John and the engineers were also available to answer our many questions. It was a pleasant experience. Thank you.

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Norma 11 June 2023, 08:41

We are building a home in the Beaches and are considering a shed in the back yard. We spent the better part of the afternoon with John who provided us with a full understanding of the materials, design, size, base options, and happily answered all our many questions. John gave us a detailed quote on the spot.There is no doubt that summerwood products and John's friendly and professional customer service is superior. No need to look further.

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RW Park 05 June 2023, 21:04

The online design system was very intuitive. We wanted something close to, but not exactly like, any of the default options, and creating our own design was simple and enjoyable. The only issue was that the online system assumed that shingles were part of the order, whereas for shipping reasons we need to get them ourselves separately, but that was explained clearly in the follow-up phone call and makes good sense.

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Barbara and 23 May 2023, 23:39

Our Summerwood experience was a family affair. My Mother and Father purchased a cottage for their backyard to serve as a bar and pool hangout. We saw it and had to have one. After discussing this with John Hickey we decided on the Telluride shed. It was decided that my husband and son could build it. It was overwhelming to see all the pieces lined up in our small yard (not a piece was missing). They worked every day with the assembly and finally it was this amazing outbuilding. They also used cedar wood for the inside walls to give it a homey, comfortable look. We divided it up into two parts - one-third for storage and two-thirds for a music room. After 18 years of enjoyment we are still in awe of it. Thanks John for your amazing customer service and friendship.

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Christine D 13 April 2023, 03:34

Our Summerwood shed exceeds our expectations. It is so beautiful for a shed. It looks like a little cabin. There were so many choices in style and size to customize it to fit our space and requirements perfectly. The customer service at Summerwood was outstanding! I would highly recommend them. We used our shed to house our pool equipment and pool supplies and made it big enough to have space for extra storage. The windows have screens so I can open the windows to keep it well ventilated. It looked great without paint but we decided to paint it to match the Timberkit in our yard and it looks even better now. We didn’t finish the interior because it’s a shed but if you decided to finish the interior it could be used as an office, a pool house, a change room…..so many options.

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Christine 01 March 2023, 07:00

Summerwood is a top quality product with excellent support. I loved watching this project come together! It has good looks and quality materials and their help always responded same day. I love my new studio.

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Spencer Goldberg 21 February 2023, 06:54

We purchased a customized Sarawak Lean-To shed and are absolutely thrilled with our choice. We were able to move everything out of the garage and storage into the shed with lots of room to spare. The shed is absolutely gorgeous with all cedar trim and it's probably sturdier than our actual house. You will not be disappointed purchasing a one-of-a-kind product from Summerwood for your house.

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Shelley Sukerman 06 February 2023, 22:04

Initial phonecalls requiring information were handled promptly and with professionalism. Drawings rendered were well delineated. The products, including all materials, are of top notch quality. There were a few glitches with installation but the company handled those with aplomb and finesse. We probably now own one of the jazziest sheds in the universe, or, at the very least, in Muskoka!

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Carol Reese 29 November 2022, 06:16

Building our Catalina Cabana with Summerwood was an awesome experience and I highly recommend this company to anyone wanting to add a new structure to their property!! They offer office, storage, studio, and custom design options for anything you may need to build. Our finished cabana is absolutely beautiful, of excellent quality, and was far more reasonably priced than other options we explored. The customer service was outstanding from start to finish and everyone was extremely knowledgeable, friendly, and fun to work with as we tried to decide on designs and adapt them to our specific wants and needs. The building materials we received were top quality. (We did request help in assembling the kit from a local contractor who commented that these materials were REALLY outstanding.) Printed instructions and video tutorials were included for our reference and the level of detail was incredibly helpful. I would absolutely call Summerwood again if we ever need to build another structure. They made the entire process and experience of ordering and building a joy!

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CF 24 November 2022, 06:25

I purchased my Summerwood shed nearly 15 years ago. These people do not build the usual, shop-worn, particle board stuff. These sheds are for those who recognize the value in quality materials, quality construction. I knew my shed would be used, for garden tools and plant potting and I got just what I wanted; the size and the features that are important to me and the quality of build that not only lasts but serves as a quiet and pleasant refuge. If you want quality, call Summerwood. They are worth every penny.